Currently, we are looking for a Business Analyst (BA) for the Global KYC Delivery Tribe FCC Functionalities squad. The BA plays an important role in the squad on the cooperation between the business and IT Analyst of the squad. As a BA you will take an active role in the refinement of the user stories, write documentation (BRDs, FRDs), and support the Product Owner (PO) and squad with your process knowledge, ensuring compliance by design. You refine and guarantee that the business requirements and non-functional requirements are properly translated to the FCC Functionalities squad team-members. The FCC Functionalities squad is part of Global KYC Delivery Tribe organization within ING COO which delivers global solutions across 20+ countries, affecting 36 million ING customers.


  • Create business driven development scenarios to support test automation: 20%
  • Refine the stories for the Squad that are aligned with the product owner’s objectives of the product and process: 10%
  • Support the Product Owner (PO) and squad with your Oracle application and KYC process knowledge, ensuring compliancy by design: 30%
  • Analyze business requirements for the development of products and services in the KYC scope and translate the requirements to designs, data demand and processes: 40%

We are looking for you if:

  • You have several years of proven working experience as a Business Analyst
  • You have technical skills, and you are familiar with working together in IT and solution-build driven teams
  • You have an ability to transform complex requests into simple and concise demands and documenting the design
  • You have an ability to clearly and succinctly express ideas, facts and opinions and you are able to express them fluently both in speaking and writing, supported by appropriate tools
  • You are able to identify problems, analyze key information and make connections, in order to find appropriate solutions
  • You have the ability to recover from setbacks, learn from critical feedback or failure, and persevere in the face of adversity
  • You have master or bachelor’s degree
  • You are fluent in English (speaking and writing)

Additionally, you will score for:

  • Knowledge of the Oracle Financial Crime Compliance Studio (FCCS/FCCM) application.
  • Familiarity with Agile development methodology.
  • Experience in reputable financial services organizations in a specific domain/area like Financial Economic Crime, Anti Money Laundering or Compliance.

ING Hubs Poland


ING Hubs Poland 

We are an integral part of ING, we value knowledge and relations, inspire and support each other at achieving our goals. Until recently, we were knows as ING Tech Poland. We decided to change our name to ING Hubs Poland to better reflect the wide range of our services, going beyond technology. 

Thanks to the experience that combines IT with knowledge of the financial sector and the ability to build products and comprehensive services, we hold a unique position at ING. We use this potential to optimize processes and lead business units through the digital transformation.

We are one of global hubs providing technology, data and risk services for ING units all over the world! Our IT areas include IT security, remote, application and hosting services. Our operational services are provided by  units such as RiskHub, CardsHub, Know Your Customer, Centralised People Services Hub and ComplianceHub. For almost 20 years we have been taking up challenges and proving that we are a trustworthy partner supporting ING in digital transformation.

Join ING Hubs Poland board and specialize in best technologies: Microsoft Azure, Google Cloud Platform, Java, .Net, Python, Linux, Kubernetes, Ansible, Gitlab, Angular, Tomcat, Kafka, Spark, Nessus, ElasticSearch, VMware and many more.

In our organization, the world of technology goes hand in hand with business and operational services. 

What do you gain by working with us?

·       You expand your knowledge thanks to cooperation with specialists and experts,

·       You improve your qualifications thanks to the possibility of obtaining certificates,

·       You have the opportunity to participate in internal trainings, where our internal trainers share their knowledge on solutions provided to our customers,

·       You have a chance to work on international projects,

·       You will find out what it means to have a well-tuned team and great atmosphere at work