We're looking for an IT Specialist to join our fast-growing, international team at LINK Mobility Group.  LINK is one of Europe's leading providers within mobile communications, specializing in CPaaS, mobile messaging services, and mobile solutions.  You're probably already familiar with us: we're the technology behind the messages you receive as an SMS from an airline to check in for your flight, a WhatsApp notification about your package delivery, or a mobile coupon from your favorite store.  

ABOUT THE POSITION

We are looking for proven and committed IT Specialist to join us in our Stockholm or Gliwice office. As a IT Specialist, you will be a part of Group Internal IT team responsible for providing internal support services. In addition to daily operations and project work, you are expected to focus on continuous improvement and increasing efficiencies. You will be driven by making a difference every day and will take ownership of tasks until they are solved! 

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AzureActive Directory

CORE RESPONSIBILITIES

  • First & Second line support for Internal IT systems and LINK employees
  • Responsible for maintaining and improving LINK On-Premises and Cloud Infrastructure including but not limited to MS Azure, O365 services, End Point Manager (Intune), Atlassian applications, Backup, Antivirus solution, and Line of Business Applications integrations with AD
  • Maintain and develop systems documentation and knowledge sharing within team members
  • Provide technical expertise and support for Internal IT initiatives and Projects; Including but not limited to infrastructure improvements, new systems adaptation, and business expansion due to M&A
  • Identify operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures
  • Be expected to work on call and/or on shifts as per business requirements

 

 REQUIREMENTS

  • Personality comes first! You are Positive minded, eager to learn and ready to take responsibility
  • Expert skills in Microsoft Active Directory, Azure Infrastructure, MS 365 Services, Intune, MS licenses, and Atlassian Products
  • Experience in managing On-premises and Cloud Infrastructure
  • Advanced experience in managing data backups and restores
  • Experience in implementation of network changes and maintenance routines
  • Provision of reports and proposals for improvements in IT operations

YOUR EXPERIENCE:

  • You have previous experience of managing IT infrastructure and user support
  • You have a logical mind, like challenges, teamwork and have a service-oriented mindset
  • You are good in practicing and implementing ITIL processes
  • You have a working experience with Windows OS, MacOS, Office 365 Services, Azure AD, Intune, Atlassian Suite (Jira, Confluence and Bitbucket), Salesforce, General System Monitoring and General Network Troubleshooting
  • Multi-tasking - you will be working on various issues at one time, you must be able to prioritize and execute your work in a very fast paced environment

 YOUR QUALIFICATIONS:

  • Bachelor’s degree or similar within IT
  • ITIL Certified or working experience with IT processes
  • IT related Certifications (O365, Azure, MS Security) will be a plus
  • Excellent verbal and written communication skills in English

OUR IDEAL MATCH

  • High energy, driven and a strong desire for success
  • Service minded and customer focused
  • Eager to learn new technologies and adaptive to working situations
  • Positive attitude, and ability to create enthusiasm and dedication among colleagues and customers
  • Integrity and courage to speak up when required, - while keeping calm in demanding situations

Packages and extras

  • Healthcare package
  • Leisure package
  • Conferences
  • Trainings
  • Books
  • Healthcare package for families
  • Language courses

Amenities

  • Car parking
  • Bicycle parking
  • Hot beverages
  • Lunches
  • Shower
  • Integration events
  • Chill room
  • Fruits

Grupa LINK Mobility to europejski lider komunikacji mobilnej, specjalizujący się w dostarczaniu usług w zakresie Mobile Messaging, Mobile Solutions i Mobile Intelligence. Główną siedzibą firmy jest Oslo, a właścicielem grupy jest spółka ABRY Partners z siedzibą w Bostonie. W 2017 roku grupa LINK osiągnęła przychody na poziomie 1,75 miliarda koron norweskich (około 760 milionów złotych) w oddziałach regionalnych w Polsce, Norwegii, Szwecji, Danii, Finlandii, Estonii, Rumunii, Łotwie, Bułgarii, Niemczech, Hiszpanii, Francji, Szwajcarii, Austrii i we Włoszech.