As a Senior ServiceNow Delivery Lead, you will lead and manage the end-to-end delivery of multiple client programmes. Moreover, you will be responsible for the delivery of world class ServiceNow based solutions supported by a team of solution architects, business analysts, developers and testers as well as manage a portfolio of projects and delivery of a complex, multi-workstream programme.

If you want impactful ownership, constant growth, recognition of your work and you keen on working with people (as lead but also as consultant) - look no further - you have found the right offer. 

We offer:

  • Challenging job in a leading consulting company on international market and chance to work with prestigious, multinational clients
  • Close collaboration with our team based in UK
  • Opportunity to gain skills, knowledge & experience with global teams and leading subject matter experts
  • Attractive remuneration and extensive social benefits package
  • A set of necessary working tools
  • Strong team-oriented culture
  • Remote work opportunities



  • Define, manage and deliver complex technology projects based on ServiceNow’s platform and products suite including ITSM, ITOM, CSM, ESM, HR, GRC,
  • Manage the simultaneous delivery of a portfolio of projects and multi-workstream programmes from inception to closure for KPMG’s global clients, across all industries,
  • Manage and oversee project risks, issues and client reporting as well as contribute to the development and implementation of product roadmaps,
  • Support the presales opportunity lifecycle including responses to RFIs, RFPs and client facing presentations,
  • Operate as a trusted advisor to client stakeholders, up to and including CIO, build deep and lasting relationships with clients and team members to enhance the reputation of KPMG as an advisor of choice,
  • Take a significant role in developing the capability of delivery teams, sharing knowledge and supporting the development of other team members.



  • 8+ years project management experience in delivering complex technology programmes on time and on budget for large global organisations across a variety of industries, including private and public sector, finance and corporates,
  • 5+ years project management experience implementing technology enabled service management transformations (ServiceNow preferred but any relevant technology also considered e.g. HPSM/Remedy) within Agile environment,
  • Demonstrable experience in managing multiple teams (onshore and offshore) of considerable size and breadth in overall project delivery,
  • ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist (in at least 1 product suite),
  • ITIL Service Operations or Service Transition Certification (V3 or V4 preferred),
  • Pre-sales experience in ServiceNow solutions including responses to RFIs, RFPs and client facing presentations.


Packages and extras

  • Healthcare package
  • Leisure package
  • Trainings


  • Hot beverages
  • Cold beverages
  • Fruits
  • Integration events

KPMG w Polsce

Jesteśmy międzynarodową siecią firm audytorsko-doradczych.
Nie kojarzysz branży audytorsko-doradczej z IT? Nie dziwi nas to. Wiemy jednak, że duże firmy to duże możliwości, a w KPMG specjaliści IT/Tech tworzą aż 13 zespołów złożonych z programistów, testerów i analityków i wielu innych speców od szeroko pojętych technologii. 
Naszym kapitałem jest wiedza zgromadzona przez 236 000 pracowników w 145 krajach. W Polsce jest nas ponad 2000 osób. Pracujemy w biurach w Warszawie, Krakowie, Poznaniu, Gdańsku, Katowicach, Łodzi i we Wrocławiu.
Wspólnie tworzymy #generationKPMG