Microsoft Dynamics 365 Functional Consultant (Sales)

Industry: Banking

Work model: Flexible hybrid (Cracow, Warsaw)

Project language: English

Project length: 12 months + ext.

Start: ASAP

Rate: 200-220 PLN/h

Assignment type: B2B

The role of the D365 Functional Consultant focuses on implementing Microsoft Dynamics 365 as a core CRM solution for global banking and commercial purposes, aligning with client business processes to enhance operational efficiency.

Main Responsibilities:

• Participates in all aspects of solution implementation, including requirements analysis, configuration, and testing of Microsoft Dynamics applications.
• Collaborates with stakeholders to gather a comprehensive set of requirements that align with business objectives.
• Evaluates customer business processes against standard Microsoft Dynamics functionalities.
• Utilizes Microsoft Technology and ALM stack, including VSTS and PowerApps.
• Contributes ongoing feedback for improving delivery practices.
• Documents business requirements and expected outcomes for solutions.
• Customizes Microsoft Dynamics applications to meet customer needs.
• Conducts acceptance testing and trains client resources.

Key Requirements:

• 8+ years of experience in Microsoft Dynamics D365 Sales implementation, with participation in at least 3 full lifecycle implementations.
• Senior-level consulting experience with a focus on business modeling and solutions implementation in Microsoft Dynamics.
• Comprehensive understanding of the Microsoft ALM stack.
• Proficiency in utilizing VSTS/TFS for consulting task tracking.
• Strong process-driven implementation approach.

Nice to Have:

• Experience with core application functionality and technology stack.
• Knowledge of implementation methodologies and industry best practices.
• Strong analytical and problem-solving skills.
• Excellent facilitation, communication, and client relationship management skills.
• Successful completion of relevant product certification exams.