Join us, and lead the charge in digital transformation initiatives!
Krakow-based opportunity with the possibility to work 70% remotely!
As a Technical Business Analyst, you will be working for our client, a global leader in financial services, contributing to a transformative Identity and Access Management (IAM) program. This strategic initiative aims to redefine authentication processes for corporate users, enhancing security and efficiency across the organization. In this role, you will bridge the gap between business requirements and technical solutions, collaborating closely with IT developers, IAM specialists, and senior stakeholders to ensure a seamless transition from development to operations.
Your main responsibilities:
- Gathering and managing detailed business and technical requirements
- Documenting existing processes and defining the future “to-be” state
- Mapping complex processes with a focus on precision and clarity
- Collaborating with IAM specialists to design robust authentication solutions
- Building test cases to validate compliance with target states
- Creating support and business-as-usual (BAU) process documentation
- Performing root cause analysis and identifying process improvement opportunities
- Coordinating with global and remote teams using digital collaboration tools
- Engaging and managing stakeholders, presenting deliverables confidently
- Supporting the transition of solutions from development to operations
- Access to +100 projects
- Access to Healthcare
- Access to Multisport
- Access to Pluralsight
- B2B or Permanent Contract
- Flexible hours and remote work
You’re ideal for this role if you have:
- Strong process mapping and analytical skills with attention to detail
- Proven experience in gathering and documenting business and technical requirements
- Familiarity with Identity and Access Management (IAM) technologies and principles
- Expertise in networking technologies such as VPNs and proxies
- Proficiency in tools like MS Excel, Confluence, and Jira
- Demonstrated ability to work independently and deliver high-quality output
- Root cause analysis capabilities to identify and resolve issues effectively
- Excellent stakeholder engagement and communication skills
- Confidence in presenting progress and findings to diverse audiences
- A positive team-oriented mindset with strong accountability and time management
It is a strong plus if you have:
- Experience in financial services, especially within large global organizations
- Understanding of multi-factor authentication (MFA) and passwordless technologies
- Familiarity with Microsoft Active Directory, EntraID, or similar IAM tools
- Knowledge of IAM account recovery and reset journeys
- Previous experience working with globally distributed teams
#GETREADY to meet with us!
We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data. You can always also apply by sending us an email at [email protected].
Packages and extras
- Books
- Trainings
- Conferences
- Healthcare package
Relocation package
- Help finding an apartment
- Adaptation tips
Amenities
- Shower
- Integration events
- Snacks
- Hot beverages
- Cold beverages
- Bicycle parking
ITDS
200
We are not looking for employees, we are looking for personalities ITDS is a consultancy for financial service providers and we’ve served renowned Dutch and Polish insurers, banks and pension funds since 1998. We combine the experience we’ve accumulated with our in-depth knowledge of technology, legislation, and digital marketing. Because that’s where you’ll find the cutting-edge solutions that will make all the difference. OUR VALUES Work assumes value if it’s done with heart and soul WE DARE TO LOOK BEYOND
The happy medium? Boring! We look further and take a different turning. From our position of independence, we can see that little bit further. We share every opportunity, even if it might seem too early to do so. After all, change begins with vision.
OUR DRIVE WILL INSPIRE YOUEverything could be better. Always. Faster. Smarter. And more fun too. And we’ll take you with us. Show you different ways of doing things. Our people bring energy and a fresh outlook to the party. And when we’ve gone, they stay.
WE ALWAYS KNOW MOREWe ensure that we know everything there is to be known in our field - as well as its periphery. Then we link that knowledge to concrete opportunities. You can only claim thought leadership if you can prove you have it.
WE ASPIRE TO THE BESTWhatever we do we aim to excel. Because you deserve it. And because ordinary is so boring. We see the success of your project as our personal responsibility. Which is why we only stop when it cannot be improved upon.
IT IS ONLY FINISHED IF IT WORKSWhatever the problem, we’ll find the solution. With a practical plan, a flexible attitude and our sleeves rolled up, ready to get stuck in. If turning left doesn’t work, we’ll turn right. And as often as it takes to find the best solution.