Join us, and master the art of organizational and resourcing excellence!
Krakow-based opportunity with the possibility to work 100% remotely!
As a PMO, you will be working for our client, a prominent global financial institution dedicated to enhancing its customer satisfaction and governance processes. You will support key initiatives related to resource management, governance, and operational efficiency. Your role will involve collaborating with various teams to ensure the smooth execution of processes, tracking progress, and improving governance frameworks. You will be instrumental in maintaining organizational metrics, managing resourcing activities, and fostering strong relationships with external vendors, contributing to the overall effectiveness of the client’s operations.
Your main responsibilities:
- Supporting the organization and delivery of routine management meetings, including agenda preparation and tracking actions
- Assisting the Head of CSAT Governance with priority tasks, escalations, and monitoring key commitments
- Driving the development, implementation, and improvement of governance processes
- Maintaining organizational charts, headcount trackers, new joiner packs, and relevant Confluence pages
- Supporting managers with headcount resourcing, including hiring, onboarding, and offboarding processes
- Partnering with Cybersecurity Work Force Management and Global Recruitment teams for effective headcount management
- Communicating and maintaining relationships with external vendors
- Providing weekly updates on current headcount and hiring status
- Conducting analysis on monthly usage of RTB/CTB Clarity codes
- Demonstrating flexibility to address shifting or competing priorities
- Access to +100 projects
- Access to Healthcare
- Access to Multisport
- Training platforms
- Access to Pluralsight
- B2B or Permanent Contract
- Flexible & remote work
You’re ideal for this role if you have:
- Excellent organizational skills and attention to detail
- Strong communication and engagement abilities
- Proficiency in Microsoft Office Suite and Confluence
- Effective problem-solving skills and comfort with ambiguity
- A proactive, independent, and collaborative work style
- Ability to manage last-minute requests in a fast-paced environment
- Strong work ethic and a positive attitude
- Demonstrated flexibility in handling shifting priorities
- Willingness to learn and contribute in a junior capacity
- Experience with governance processes and resourcing metrics
It is a strong plus if you have:
- Experience in managing headcount resourcing and onboarding processes
- Knowledge of cybersecurity workforce management and recruitment processes
- Familiarity with Clarity codes and analysis
Packages and extras
- Books
- Trainings
- Conferences
- Healthcare package
Relocation package
- Help finding an apartment
- Adaptation tips
Amenities
- Shower
- Integration events
- Snacks
- Hot beverages
- Cold beverages
- Bicycle parking
ITDS
200
We are not looking for employees, we are looking for personalities ITDS is a consultancy for financial service providers and we’ve served renowned Dutch and Polish insurers, banks and pension funds since 1998. We combine the experience we’ve accumulated with our in-depth knowledge of technology, legislation, and digital marketing. Because that’s where you’ll find the cutting-edge solutions that will make all the difference. OUR VALUES Work assumes value if it’s done with heart and soul WE DARE TO LOOK BEYOND
The happy medium? Boring! We look further and take a different turning. From our position of independence, we can see that little bit further. We share every opportunity, even if it might seem too early to do so. After all, change begins with vision.
OUR DRIVE WILL INSPIRE YOUEverything could be better. Always. Faster. Smarter. And more fun too. And we’ll take you with us. Show you different ways of doing things. Our people bring energy and a fresh outlook to the party. And when we’ve gone, they stay.
WE ALWAYS KNOW MOREWe ensure that we know everything there is to be known in our field - as well as its periphery. Then we link that knowledge to concrete opportunities. You can only claim thought leadership if you can prove you have it.
WE ASPIRE TO THE BESTWhatever we do we aim to excel. Because you deserve it. And because ordinary is so boring. We see the success of your project as our personal responsibility. Which is why we only stop when it cannot be improved upon.
IT IS ONLY FINISHED IF IT WORKSWhatever the problem, we’ll find the solution. With a practical plan, a flexible attitude and our sleeves rolled up, ready to get stuck in. If turning left doesn’t work, we’ll turn right. And as often as it takes to find the best solution.