Role Description
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Senior Technical Product Owner – AI Products at ICON, you will be responsible for defining and driving the strategy, roadmap, and delivery of AI-powered products built on the organisation’s multi-agent framework and central AI platform. You will combine deep technical expertise with strong product management discipline to ensure solutions deliver measurable value, scalability, and high-quality user outcomes. In this role you will own the end-to-end product lifecycle, working closely with engineering and stakeholders to translate complex requirements into impactful, scalable AI products.
Key Responsibilities
- Define and own product vision, strategy, and roadmap aligned to enterprise AI objectives
- Translate business needs into clear product specifications, user stories, and acceptance criteria for engineering teams
- Prioritise and manage product backlogs, balancing user needs, technical constraints, and strategic value
- Partner with AI, software, and UI engineering teams to drive delivery, ensuring quality, scalability, and compliance
- Define product success metrics and use data insights to guide product decisions and continuous improvement
- Lead product launches, including readiness planning, stakeholder communication, and adoption strategies
- Champion user-centred design, ensuring intuitive and effective AI-driven user experiences
- Act as the primary point of contact for stakeholders, communicating product priorities, roadmaps, and progress
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development. Benefits may vary depending on role and location.
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Required qualifications and experience
- Proven experience in product management, including ownership of complex technical or platform-based products
- Experience working closely with engineering teams in agile delivery environments
- Demonstrated experience delivering AI-powered or data-driven products, with an understanding of AI system considerations
- Strong knowledge of product lifecycle management, from discovery through to launch and continuous improvement
- Experience managing multiple priorities and stakeholders within fast-paced, multi-team environments
- Strong stakeholder management and communication skills, with the ability to influence without direct authority
- Data-driven mindset, using metrics and insights to inform prioritisation and decision-making
