Role Overview
As an AI Business Process Lead, you own Arrow’s strategy for Dynamics 365 Business Central and Power Platform - a strategic growth area within Microsoft’s AI Business Solutions category. You define, in alignment with the AI Business Solutions Lead, how Arrow accelerates Business Central & Power Platform adoption and sales as a distributor, and you make that strategy real through frameworks, motions and campaigns. You are the connection point between Microsoft, Arrow’s country teams and our partners.
Key Responsibilities
- Own the strategy for the AI Business Process pillar for Arrow, in alignment with the direction set by the AI Business Solutions Lead, and translate it into a concrete, prioritised plan.
- Align with Microsoft and stakeholders by acting as Arrow’s point of contact with Microsoft and internal/external stakeholders to agree the joint strategy, priorities and investments for AI Business Process.
- Build frameworks and go-to-market motions that make it easy for countries and partners to sell and deliver - repeatable initiatives, offers and playbooks designed to accelerate sales.
- Drive country adoption as the central point of contact for all country teams: launch initiatives, follow up on execution, and make sure every motion lands consistently across all countries and regions.
- Serve the layers: country teams, partners and their customers - enabling each layer before moving to the next.
- Lead marketing campaigns for the pillar, in coordination with our Marketing contact and Microsoft, to generate demand and pipeline.
- Skill up teams and partners by defining and running enablement on AI Business Process products for internal teams and the partner ecosystem.
- Create packaged services - turning products into ready-to-sell services, motions and frameworks that partners and countries can take to market.
Example Initiatives
- Business Central Implementation Services — a packaged, partner-ready delivery framework.
- Power Platform Discovery workshops to identify and qualify low-code / automation opportunities.
- Partner recruitment motions to grow the delivery capacity across countries.
- Migration and upgrade frameworks (e.g. legacy ERP to Business Central).
- Sales-acceleration frameworks and packaged offers that make it easy for countries and partners to go to market.
What We Offer
- Competitive compensation (base + variable).
- Supportive work environment with flat structures.
- Company Car or Car Allowance.
- Professional and personal development opportunities.
- Private healthcare and other benefits.
Required Experience & Skills
- Solid understanding of the Microsoft ecosystem and of how a value-added distributor operates (partner model, channel, incentives).
- Working knowledge of the Microsoft AI Business Process portfolio (Dynamics 365 Business Central and Power Platform - Power Apps, Power Automate, Power BI, Power Pages) - enough to shape offers, frameworks and enablement.
- Experience building go-to-market motions, sales enablement frameworks, or channel/partner programmes.
- Strong programme and project management: able to run multiple initiatives across many countries in parallel and follow them through to landing.
- Stakeholder management across an international organisation.
Key Competencies
- Fluent English - 100% written and spoken; this role works across all countries and directly with Microsoft.
- Organised and structured - keeps many initiatives, countries and stakeholders moving without dropping follow-up.
- Creative - able to design new motions, campaigns and frameworks from a blank page.
- Strategic yet hands-on - comfortable setting direction and personally building the artefacts that make it real.
- Autonomous, proactive and collaborative - self-driven, while aligning tightly with the AI Business Solutions Lead.
