About Options
Options is the largest global financial technology company headquartered in Belfast. We are at the forefront of banking and trading infrastructure, serving clients globally with offices in New York, Chicago, Toronto, London, Cambridge, Paris, Hong Kong, Tokyo, Singapore, and Auckland. At Options, our services are woven into the hottest trends in global tech, including high-performance Networking, Cloud, Security, and AI (Artificial Intelligence).
The Role
We are looking for Graduate Market Data Support Engineers to join our global support team. You will be the front line for our market data platform, keeping the servers and services that power real-time and historical data delivery healthy. This is a hands-on technical role combining server monitoring, API support, and Linux administration in a fast-paced, client-facing environment.
Typical job duties would include:
- Providing front-line support to clients, helping them integrate with real-time market data APIs across multiple programming languages.
- Monitoring a global estate of servers and network devices, identifying and resolving issues both proactively and reactively.
- Building strong client relationships through regular engagement
- Assisting with the onboarding and certification of new market data feeds and client integrations.
- Contributing to incident reviews, helping to document root causes and preventative actions.
What We Offer
- Global travel: We have offices in New York, Chicago, Toronto, Hong Kong, Singapore, Tokyo, Paris, London, Cambridge, Belfast and more.
- Career Development: You will have access to professional skills development and technical training designed to help you grow throughout your career with us.
- High-Performing, Autonomous Teams: Join a self-sufficient, successful team where your ideas can make a real impact.
- Competitive Rewards: In addition to a competitive salary, we reward our employees with a range of bonus incentives and a comprehensive benefits package.
- Health & Wellness: Comprehensive healthcare support, risk benefits and digital wellness resources.
- Family Support: Enhanced family leave benefits.
- Professional Growth: Access to professional learning platforms and internal development programs.
- Retirement: Pension/retirement schemes to support your long-term financial planning.
We are looking for someone who can demonstrate:
- A degree (or equivalent experience) in Computer Science, Engineering, Mathematics or a related discipline.
- Familiarity with Linux operating systems - or a genuine enthusiasm to learn.
- Scripting experience in at least one language (e.g. Python or Bash), this can include experience gained through personal projects and studies.
- A basic understanding of networking concepts (how devices connect, TCP/UDP, DNS); hands-on experience is not expected.
- Strong communication skills and ability to communicate effectively with clients.
- A curious, analytical mindset and a methodical approach to problem-solving.
- An interest in financial markets or market data is desirable, but not essential.
We’re also looking for candidates with:
- Strong research, writing and communication skills.
- Ability to work in a fast-paced and changeable working environment.
- Exceptional organisational skills and strong attention to detail.
- Desire to travel and see the world.
- Ability to work independently and manage your own projects in a professional manner.
- A passion for innovation and the financial technology sector.
- Strong interpersonal skills.
- Project management skills and proven ability to manage own workload.
