About Creatio
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Role Overview
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses. The role is based in Poland.
Key Responsibilities
- Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
- Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
- Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
- Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
- Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
- Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
- Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
- Support customer presentations and executive discussions around AI strategy.
- Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
What we offer
- Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
- Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
- Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
- Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
- Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Required Skills & Competencies
- Strong skills in business analysis, process design, value mapping, and discovery.
- Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
- Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
- Hands-on experience designing or launching AI-powered solutions or AI agents.
- Experience translating business requirements into solution designs.
- Experience working with enterprise customers and multiple stakeholders.
- Excellent executive communication and presentation skills.
- Strong analytical and systems thinking.
- Excellent spoken and written English.
Creatio
700+
Creatio is a globally recognized leader in the development of no-code and low-code platforms that empower organizations to streamline their business processes and customer relationship management (CRM). As a unicorn company, valued at over $1 billion, Creatio is a pioneer in delivering cutting-edge solutions that transform how businesses operate.
With over 700 employees worldwide, Creatio is dedicated to fostering innovation, scalability, and customer-centric solutions. Our products are trusted by businesses across industries, including financial services, healthcare, and manufacturing, with a presence in more than 100 countries. Following recent significant investments, we’re expanding our Research & Development (R&D) team to support our growth trajectory and deliver the next generation of digital solutions.
Creatio’s suite includes tools for business process automation, CRM, and workflow optimization. The platform is tailored for businesses of all sizes, offering the capability to design and implement workflows, automate processes, and integrate with existing systems—all with minimal coding expertise. It’s a powerful solution for companies looking to accelerate their digital transformation.
Join Us
If you’re ready to take your career to the next level and contribute to the success of a cutting-edge product, we’d love to hear from you! Apply today to be a part of the Creatio team.