Senior Engineering Manager – Payments

Welcome to the good side of tech

Docplanner started 12 years ago with a mission to make the healthcare experience more human. They empower patients by providing access to reviews and offer doctors technology to manage bookings efficiently. Today, they are leaders in 13 countries with over 90 million patients and 300k+ specialists. Despite having over 2,500 employees, they maintain a startup mindset.

The Role

Docplanner is looking for a Senior Engineering Manager to own the Payments area. You will lead a team of 7–9 engineers, working closely with the Product Manager to keep the team efficient, focused, and AI-native, while remaining hands-on in the code.

Responsibilities

• Own performance management: set clear expectations, provide direct feedback, run reviews, and address underperformance.
• Level up engineers: build growth plans, coach through pairing and code reviews, and create stretch opportunities.
• Collaborate with Product and Design to decide on investment priorities, experiments, and pivots.
• Stay hands-on: work directly in the codebase, implementing features and architectural changes.
• Maintain AI-native practices and ensure high quality while keeping operational burden low.
• Track and communicate impact using metrics like delivery speed, quality, and product outcomes.

What we offer

• Competitive salary adequate to your experience and skills.
• True flexibility: Remote or hybrid work model with a hub in Warsaw.
• Flexible working hours (fully flexible, with minimal required meetings).
• 20/26 days of paid time off (depending on contract).
• Additional paid day off on your birthday or work anniversary.
• Private healthcare plan with Signal Iduna for you and subsidized for your family.
• Multisport card co-financing.
• Access to iFeel for mental wellness and psychological support.
• Free English and Spanish classes.

What we're looking for

• 8+ years of software engineering experience.
• 4+ years leading engineering teams in product companies, including hiring, growth, and performance management.
• A track record of growing people and handling difficult performance situations.
• Hands-on experience using AI to speed up code writing, review, and refactoring.
• A founder mindset: ability to move quickly from idea to experiment and pivot based on user feedback.
• Ability to thrive in ambiguity.
• Fluent English.

Nice to have

• Experience in payments or fintech (e.g., PSPs, reconciliation, or compliance).
• Experience working at scale.