CAPCO POLAND

At Capco Poland, we’re not just another consultancy - we’re the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we thrive on helping clients tackle the toughest challenges across banking, payments, capital markets, wealth, and asset management.

THE ROLE

As a Senior Business Analyst within our Business Consulting practice, you will partner with clients and internal Go-to-Market (GTM) teams to identify business improvement opportunities and shape transformation initiatives. You will lead business workshops, analyse current-state processes, identify gaps, define future-state solutions, and develop delivery roadmaps that create measurable business value.

This is a client-facing role requiring strong facilitation, stakeholder management, business process analysis, and requirements management skills. You will work independently while collaborating closely with consulting, technology, and delivery teams.

WHAT YOU'LL DO

  • Lead business workshops with stakeholders to understand business objectives, current processes, and improvement opportunities.
  • Analyse existing business processes, identify gaps, and recommend practical solutions aligned to business goals.
  • Gather, document, and manage business requirements using clear, structured documentation and appropriate analysis techniques.
  • Develop business cases, process maps, user stories, and delivery roadmaps that support successful implementation.
  • Present findings, recommendations, and solution options confidently to business stakeholders and project teams.

  • Contract of employment.
  • Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, insurance).
  • Access to 3,000+ Business Courses Platform.
  • A work culture focused on innovation and creating lasting value for our clients and employees
  • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise.
  • Being part of the core squad focused on the growth of the Polish business unit.
  • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients.

WHAT WE'RE LOOKING FOR

  • Proven experience as a Business Analyst, preferably within consulting or large-scale transformation programmes.
  • Strong business process analysis, process mapping, and requirements elicitation skills.
  • Excellent workshop facilitation, stakeholder management, and communication skills with the ability to influence at all organisational levels.
  • Experience translating business needs into clear functional requirements and supporting delivery teams throughout implementation.

BONUS POINTS FOR

  • Experience working within Financial Services or other highly regulated industries.
  • Knowledge of Agile delivery methodologies and business analysis frameworks.
  • Experience supporting digital transformation or operating model change initiatives.
  • Familiarity with BPMN, Visio, Jira, Confluence, or similar business analysis tools.
  • Relevant certifications such as IIBA CBAP, CCBA, PMI-PBA, or Agile Business Analyst.

We are a niche, premium, challenger brand, and regularly win business against the Big 4 and some of the largest companies in the industry. We have the capabilities of a big firm, but the agility, speed and innovation of a start-up. We partner with financial institutions and Fin Tech firms to deliver digital transformation from customer experience to back-end processes.

We are:

  • Experts in banking and payments, capital markets and wealth and asset management
  • Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
  • Committed to growing our business and hiring the best talent to help us get there
  • Focus on maintaining our nimble, agile and entrepreneurial culture