Role Overview
We are seeking a strategic and commercially minded AI Portfolio & Business Enablement Manager to join our team. This role is pivotal in bringing structure, governance, and measurable business value to AI initiatives across the organization. Working closely with the Head of AI, the successful candidate will drive portfolio management, leadership reporting, cross-functional alignment, and AI risk and compliance activities to ensure AI investments are prioritized, governed, and aligned with business objectives. The ideal candidate will have strong analytical, stakeholder management, and program governance skills, combined with experience translating strategy into operational execution. Experience with AI, enterprise technology portfolios, financial planning, and executive-level reporting is highly desirable.
Responsibilities
- Owning the end-to-end AI portfolio management process, including the intake, triage, prioritization, and rationalization of AI initiatives across all Convera business units.
- Partnering in and contributing to the Quarterly Portfolio Review (QPR) process to assess AI initiative progress, investment alignment, and value realization.
- Maintaining a consolidated view of all active, planned, and retired AI initiatives, including status, ownership, outcomes, and spend, within a single governed portfolio.
- Serving as the primary liaison for AI governance stakeholders, including Security, Legal, Privacy, Risk, and Compliance teams, ensuring AI adoption remains responsible and aligned with Convera's regulatory obligations.
- Maintaining Convera’s AI governance framework, including policies, standards, controls, escalation paths, and supporting documentation, in partnership with cross-functional teams.
- Driving collaboration across business units and enabling functions to align AI initiatives with commercial priorities and resolve portfolio dependencies.
- Building and maintaining AI intake processes, including intake forms, evaluation criteria, and decision-making frameworks that support the consistent and governed expansion of AI capabilities.
- Establishing value realization methodologies and measuring AI initiative outcomes against defined KPIs and OKRs.
- Monitoring emerging AI regulatory developments relevant to the financial services industry and incorporating them into Convera’s governance framework on an ongoing basis.
- Maintaining AI operating model documentation, including roles, responsibilities, decision rights, and governance rhythms for the AI Center of Excellence.
- Promoting the AI operating model across the organization through internal communications channels, the intranet, Convo, and regular employee engagement activities.
About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.
What we offer
- Market competitive monthly gross salary starting from 5,250 GBP (depending on experience and qualifications)
- Opportunity to earn an annual bonus
- Great career growth and development opportunities in a global organization
- A flexible approach to work (6-10 days per month in the office)
- Generous insurance (health, disability, life)
- Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
- 3 wellness days per year
- Paid volunteering opportunities (5 days per year)
Requirements
- 10+ years of progressive experience in portfolio management, program management, technology strategy, AI governance, or a related field within financial services or a large enterprise environment.
- A Master’s degree in Business, Technology Management, Data Science, Computer Science, or a related discipline.
- Demonstrated experience designing and operating technology or AI portfolio governance processes, including intake, prioritization, investment planning, and portfolio rationalization.
- A proven track record of developing and maintaining governance frameworks, risk controls, policies, and compliance documentation within a regulated industry.
- Strong stakeholder management and influencing skills, with the ability to collaborate effectively across Legal, Risk, Compliance, Technology, and senior business leadership teams.
- Experience developing and tracking ROI, value realization, and business outcome frameworks for technology initiatives, including KPI and OKR creation and measurement.
- Experience leading or contributing to quarterly business reviews, portfolio governance forums, or similar performance management processes.
- Excellent analytical, organizational, and communication skills, with the ability to translate complex concepts into clear insights and recommendations for senior stakeholders.
- The ability to thrive in a fast-paced, evolving environment while managing multiple priorities and cross-functional dependencies.
