The Opportunity
We're looking for an engineering-minded owner of the systems our Sales, Marketing and Revenue Operations teams run on: CRM, marketing automation, CPQ and the tools around them. This is not a ticket-queue role. Business teams will bring you solutions ("add a field", "build me a report"). Your job is to find the problem behind the request and see how a change affects every connected system. Then fix it once, ideally so the next person can do it themselves without filing a request. You'll have an internal engineering team to lean on, and you'll use AI tools daily to build faster.
Responsibilities
- Own the GTM systems as one connected whole: know how CRM, CPQ, marketing automation and sales-engagement tools share data, and design every change with that in view.
- Turn requests into problems: ask what the business is trying to solve, propose options, explain trade-offs, and say "no" or "not like that" when it's the right call.
- Remove recurring manual work: measure the effort, then replace it with automation or self-service tools that business users run themselves.
- Build automations, small tools and integrations, choosing the simplest approach that will hold up.
- Keep the data model lean and trustworthy: retire unused fields and legacy workarounds, and enforce data quality where data enters rather than cleaning it up later.
- Keep integrations reliable: use native connectors where they do the job; where something custom is needed, respect API limits, add error handling and monitoring, and keep sandbox and production consistent. Collaborate with our internal engineering team as necessary.
- Use AI tools to build, investigate issues, and speed up routine work.
- Provide EMEA-hours support for the GTM stack, and use what you see there to pick the next fix.
- Document changes and follow change management from sandbox to production.
- Current Sales/Marketing Tech Stack: Salesforce, Dealhub CPQ, Hubspot, ZoomInfo, Gong Professional, Gong Engage, Gong Forecasting, Lusha, LinkedIn Sales Navigator, Dripify, Ringlead