About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains.
AI at SharkNinja
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers.
Senior UX Designer - DTC
SharkNinja is seeking a strategic, highly skilled Senior UX Designer to join our Global Digital Store Centre of Excellence. This role will be instrumental in shaping and delivering best-in-class user experiences across our global direct-to-consumer (DTC) websites. As a Senior UX Designer, you will combine strategic UX thinking with hands-on design craft, leading the end-to-end experience from research and insight through user flows, wireframes, prototypes and high-fidelity UI. You will help define global UX principles while ensuring experiences are grounded in customer needs, business objectives and measurable performance.
Responsibilities
- UX Design & Delivery: Lead the end-to-end UX design process, translate complex customer and business needs into intuitive experiences, create clear user journeys, and deliver high-quality, responsive and mobile-first experiences.
- Research & Customer Insight: Plan and conduct user research, usability testing, and customer interviews. Leverage quantitative and qualitative insight to inform design decisions and champion the voice of the customer.
- CRO, Analytics & Experimentation: Partner with CRO and Analytics teams to identify customer friction and commercial opportunities. Support A/B testing and experimentation programmes to validate hypotheses.
- Global UX Standards & Design Systems: Contribute to defining the global UX vision and roadmap. Maintain and evolve shared design systems, patterns, style guides and Figma libraries.
- Accessibility & Inclusive Design: Champion accessibility and inclusive design, ensuring components meet WCAG standards.
- Cross-Functional Collaboration: Work closely with Product, Engineering, Creative, Marketing, and Trading teams to transform business objectives into seamless digital experiences.
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community.
- 5+ years of experience in UX or Product Design, ideally within a fast-paced ecommerce or DTC environment.
- A strong portfolio demonstrating end-to-end UX design.
- Expert-level proficiency in Figma, including prototyping, components, libraries and design systems.
- Strong understanding of user research methods and experience planning and conducting research independently.
- Experience using analytics, CRO and experimentation to inform and evaluate design decisions.
- Experience designing for and contributing to A/B testing programmes.
- Deep understanding of interaction design, responsive design, usability and mobile-first principles.
- Strong understanding of accessibility standards, including WCAG, and inclusive design principles.
- Experience working closely with Engineering and an understanding of front-end/UI engineering principles and technical constraints.
- Strong analytical skills with the ability to translate quantitative and qualitative findings into actionable design improvements.
- Excellent presentation, storytelling and stakeholder-management skills.
- Experience contributing to and evolving scalable design systems.
- Highly organized and comfortable managing multiple projects and shifting priorities in a fast-paced environment.
