About the role
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Responsibilities
As a Partner Support Representative on our team, you will: * Provide basic SEO optimization recommendations, including keyword gap analysis and onsite search improvements * Conduct content audits and review automated audit results; prepare key takeaways and action plans for partners * Perform quality checks and provide feedback to audit agencies * Assess HP brand visibility and findability on partner websites (monthly), including homepage presence, product category links, minisites, and share of voice * Identify optimization gaps on partner sites and share partner-level optimization reports * Share content best practices and deliver training to partners * Support syndication partner onboarding * Identify bugs, content gaps, delivery delays, and provide feedback to internal teams * Monitor execution of eTail toolkits and ensure timely new product introductions (NPI) * Provide first-line support for content-related queries * Review local language translations for content and keywords * Track content and SEO improvements and provide ROI estimations * Analyze ratings and reviews landscape and share best practices * Review partner KPI dashboards and monitor performance * Analyze SEO and SEM performance and provide optimization recommendations * Follow up on partner KPI reporting related to digital marketing execution * Track overall execution of the digital business plan in line with HP requirements
What’s in it for you
- 20 hours/week permanent contract: Monday to Friday from 09:00 to 13:00
- Base salary of 9.985 euros gross/year + up to 1.750 euros gross/year in bonus
- Great location in Barcelona, hybrid
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses
Requirements
- Are proficient or bilingual in English and advanced in Italian
- Have good knowledge in IT and preferably storage environments
- A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered
- Min. One year of related Online sales and/or digital content management experience
- Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills
- Good computing literacy (Windows, Office, etc.) (Required)
- Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization
Concentrix
270,000
Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.
Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.