About SolarWinds
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions. The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.
Role Overview
We are looking for a talented Manager, Solutions Engineering to lead our pre-sales Solutions Engineering team in the UK & Ireland (UKI), with a primary focus on the SolarWinds Core & Observability portfolio, encompassing both SaaS and Self-Hosted deployment options. As a front-line SE leader, you will be responsible for managing a team of Solutions Engineers and Solutions Architects, partnering with Sales Directors and Account Executives, and leading the technical pre-sales strategy for Observability and the broader SolarWinds portfolio across the UKI region.
Key Responsibilities
- People & Performance: Manage, coach, and develop a team of Solutions Engineers and Solutions Architects. Hire, onboard, and retain top SE talent. Create a high-trust, inclusive environment.
- Sales Partnership & Execution: Partner with Sales Directors and Account Executives to drive the technical pre-sales process. Provide technical leadership throughout the sales cycle. Ensure SE resources are allocated effectively. Track and optimise operational metrics.
- Observability & Portfolio Expertise: Serve as the primary SE leader for the SolarWinds Observability portfolio in UKI. Maintain deep knowledge of SolarWinds Observability capabilities, competitive positioning and market trends.
- Cross-Functional Collaboration: Act as the voice of the SE team with Sales, Product Management, Product Marketing, and Customer Success. Collaborate with Product Management and Engineering teams to ensure our solutions are aligned with market needs. Build and maintain relationships with key customers and channel partners.
- Enablement & Best Practice: Drive a culture of deep discovery, value-based selling, and customer advocacy. Champion SE enablement, investing in training, knowledge-sharing, and tooling.
We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
Required Skills & Experience
- 5+ years of experience in a technical pre-sales, solutions engineering, solutions architecture, or technology consulting role.
- 3+ years of experience managing or leading a team of pre-sales or solutions engineers.
- Strong technical background in Observability, monitoring, or IT operations management.
- Experience with cloud-based technologies (AWS, Azure) and hybrid/SaaS architectures.
- Fluent English speaker with exceptional communication and presentation skills.
- Proven track record of working collaboratively with sales teams to win new business.
- Demonstrated ability to hire, develop, and retain high-performing technical talent.
- Ability to work independently and manage multiple projects simultaneously.
- Bachelor's degree in a relevant Business, Computing, or Engineering discipline or equivalent professional experience.
Desirable Qualifications
- Relevant industry certifications (e.g., AWS Solutions Architect, Azure Administrator, CCNA, ITIL, or SolarWinds SCP).
- Experience working with enterprise and public sector customers in the UK market.
- Familiarity with value-based selling methodologies (e.g., MEDDIC, Challenger, Solution Selling).
- Experience responding to RFI/RFP/RFx processes.
- Understanding of the competitive landscape in the Observability and IT management space.
- Experience working in a global or multi-cultural environment.
- A passion for diversity, equity, and inclusion.
