Role Purpose
The Developer Enablement and Adoption Lead for Infrastructure & Operations exists to make it easy for developers and app teams to adopt I&O products with confidence. This role is the bridge between what I&O platforms can do and what app teams actually know how to do with them - closing the gap between capability and adoption.
The role owns the enablement strategy that ensures every application team has the skills, knowledge, and hands-on confidence needed to build on, migrate to, and operate I&O products, including cloud platforms, CI/CD, observability, and core infrastructure services.
A defining part of this role is running in-person, SME-led workshops embedded directly with app teams - working shoulder to shoulder with developers at the point of need to accelerate cloud adoption and migration, resolve real blockers in real time, and leave teams genuinely self-sufficient rather than dependent on I&O support.
Key Responsibilities
- Developer & app team enablement strategy: Define and own the enablement strategy that ensures developers and app teams have the right skills and knowledge to adopt I&O products. Design a structured, persona-based curriculum covering core platform capabilities including AWS, GitLab, observability, performance engineering, and emerging products.
- In-person SME workshops: Design and deliver a programme of in-person, subject-matter-expert-led workshops embedded with app teams to directly accelerate cloud adoption and migration timelines. Coordinate platform SMEs to work hands-on with developers on live migration and adoption challenges.
- Content development and maintenance: Produce and maintain high-quality, developer-facing learning materials - guides, runbooks, worked examples, and self-service modules. Partner with platform subject matter experts to translate technical capability into clear, actionable content.
- Enablement partnership: Work closely with the Platform Enablement team to embed structured developer capability building into every high-touch and medium-touch engagement and migration. Act as an enablement advisor to app team leads.
- Community and knowledge sharing: Build and nurture a developer enablement community across I&O and app teams, fostering peer-to-peer knowledge sharing. Facilitate workshops, lunch-and-learn sessions, and structured learning events.
- Measurement and continuous improvement: Define and track enablement effectiveness metrics including workshop attendance and outcomes, capability uplift, and migration velocity. Use data from engagement patterns and support trends to continuously evolve the enablement strategy.
About IG
IG has been at the centre of retail trading and investment since 1974, when we helped create the market for financial spread betting. Today, we're a FTSE100 fintech operating across five continents, serving over 700,000 clients and handling billions in transactions - built on decades of scale, trust and proof. We didn't pivot to innovation; it's how we've always operated.
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
Experience
- 5+ years of experience in a learning, enablement, or engineering capability development role, ideally within infrastructure, cloud, or platform engineering contexts.
- Demonstrated experience designing and delivering technical enablement programmes for developers and app teams, with measurable adoption and migration outcomes.
- Track record of running in-person, hands-on workshops with engineering audiences.
- Background working within or alongside platform, DevOps, SRE, or cloud engineering teams.
- Experience working in an advisory or embedded capacity alongside app teams.
Skills and knowledge
- Strong understanding of modern cloud and infrastructure concepts across platforms including AWS, with working familiarity across CI/CD, observability, IaC, and security fundamentals.
- Expertise in instructional design, curriculum development, and adult learning principles applied in technical or engineering contexts.
- Excellent written communication skills.
- Strong facilitation and coaching skills.
- Analytical mindset with the ability to use data to assess enablement effectiveness.
- Effective stakeholder engagement and influencing skills.
Behaviours
- Curiosity and a genuine commitment to continuous learning.
- Collaborative by default.
- Standards-conscious.
- Outcome-focused.
