Senior Solution Architect (Pre-sales)
Location: London, United Kingdom
Departments: SA - EMEA - UKI
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
What is The Role
Are you looking to make a real impact and play a meaningful role in our company's growth?
As a Senior Solutions Architect (SA) at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community. You will understand and solve our customers’ business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners. A successful SA at Elastic will be focused on excellence, taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo. This role involves working with some of our largest clients in the enterprise sector.
What You Will Be Doing
- Serving as the technical point of contact for some of our biggest clients within the Enterprise Sector.
- Developing a deep understanding of customers’ goals and objectives and articulating how our offerings address their needs.
- Creating and owning value-based relationships at all levels in customer organisations.
- Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences.
- Advising the sales team on effective ways of positioning Elastic products, solutions and services.
- Onboarding, educating and enabling our partners, and supporting them in sales cycles.
- Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
What You Bring * Min 4 years of success in a technical presales role - selling, demonstrating and implementing technology to earn your customer’s trust * Experience in at least one of those technologies/solutions is a must: enterprise search, observability or cybersecurity * Experience with cybersecurity (SIEM, SOAR, XDR, Endpoint) is a strong advantage * Experience working within the Enterprise sector, and having the understanding to stay competitive and successfully navigate the sector's unique challenges * A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies. * A real passion for being curious and a continuous learner. You are someone who invests in yourself as much as you invest in your professional relationships. * A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors. * An ability to influence. Have you more than once convinced a team you worked for of an idea, technology, or architectural pattern? * The ability to inspire groups, both large and small. * A willingness to travel 30% within a region, as well as occasionally internationally. * Fluent in English (business level)
