Cloud Solutions Architect Power Platform & Microsoft 365 Copilot

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Concentrix is seeking an experienced Cloud Solution Architect (CSA) specializing in Power Platform and Microsoft 365 Copilot solutions to drive AI-powered business transformation for enterprise customers.

The successful candidate will act as a trusted technical advisor, helping organizations modernize business processes, automate workflows, build low-code applications, and unlock business value through Microsoft AI technologies including Microsoft 365 Copilot, Copilot Chat, Copilot Studio Agents, and Copilot Extensibility solutions.

Key Responsibilities

Power Platform Architecture & Strategy

• Design and implement enterprise-scale Power Platform solutions.
• Build application modernization roadmaps leveraging low-code/no-code capabilities.
• Drive digital transformation initiatives using Power Apps, Power Automate, and Dataverse.
• Lead solution architecture workshops and technical assessments.
• Develop scalable and supportable enterprise architectures.

Power Apps & Business Solutions

• Architect Canvas Apps and Model-Driven Apps.
• Design enterprise data models using Microsoft Dataverse.
• Integrate Power Apps with Microsoft 365, Azure Services, Dynamics 365, Graph APIs, and third-party platforms.
• Implement Application Lifecycle Management (ALM) and DevOps practices.
• Design mobile and cross-platform business applications.

Process Automation & Integration

• Develop automation strategies using Power Automate.
• Modernize legacy business processes through workflow automation.
• Implement approvals, business process flows, and robotic process automation (RPA).
• Integrate systems through APIs, connectors, and custom integrations.
• Reduce operational overhead through intelligent automation.

Microsoft 365 Copilot & AI Transformation

• Lead Microsoft 365 Copilot readiness and deployment engagements.
• Assess organizational readiness for AI adoption.
• Design Copilot governance, security, compliance, and adoption frameworks.
• Enable organizations to leverage Copilot across Word, Excel, PowerPoint, Outlook, Teams, and business workflows.
• Define AI use cases aligned with business value and productivity outcomes.
• Conduct executive and end-user Copilot workshops.

Copilot Chat & Copilot Agent Solutions

• Design and deliver Copilot Chat experiences for business users.
• Build custom Copilot Agents using Copilot Studio.
• Enable conversational experiences across enterprise systems.
• Develop AI assistants that automate business processes and knowledge retrieval.
• Design responsible AI and governance controls for agent-based solutions.
• Guide customers on AI adoption best practices.

Copilot Extensibility

• Architect Copilot extensions using:
  • Microsoft Graph Connectors
  • Declarative Agents
  • Plugins
  • Custom Connectors
  • REST APIs
  • Azure AI Services
• Build integrations between Copilot and enterprise applications.
• Enable access to organizational knowledge through secure extensibility models.
• Design scalable enterprise AI architectures.

Customer Engagement

• Act as the primary technical advisor for strategic customer engagements.
• Facilitate executive briefings, architecture reviews, and AI strategy sessions.
• Present complex technical concepts to executive and technical audiences.
• Build trusted relationships with customer stakeholders.

Location: DEU Work-at-Home

Time Type: Full time

We shape new game-changing careers in over 70 countries, attracting the best talent.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

• Language: German
• 10–15+ years of experience in enterprise application architecture and digital transformation.
• 5+ years of hands-on experience with Power Platform solutions.
• Proven experience designing large-scale enterprise automation and low-code platforms.
• Experience delivering Microsoft 365 Copilot and AI transformation programs.
• Strong consulting and customer-facing architecture experience.
• Excellent presentation and stakeholder management skills.