HOW ABOUT DRIVING INNOVATION IN EUROPEAN CYBERSECURITY?
Our client, the European Cybersecurity Competence Centre (ECCC), aims to strengthen Europe’s cybersecurity capacities and competitiveness. Working together with a Network of National Coordination Centres (NCCs), the ECCC supports the development of a strong European cybersecurity community. The Centre is located in Bucharest, Romania. Civitta is providing temporary staffing services to the agency.
IT Support & Platform Administrator
As an IT Support & Platform Administrator at the ECCC, you will provide administrative support to the Community & Competence Sector. In this specialized role, your core focus will be Talent Acquisition Support, focusing on delivering first-level IT and ATLAS platform support, managing internal databases, creating SharePoint collaboration spaces, and developing data dashboards to ensure the smooth flow of technical and operational workflows within a fast-paced EU environment.
You will:
- Deliver first-level support to stakeholders for IT and ATLAS platform-related issues, ensuring timely resolution and user satisfaction.
- Support Corporate IT activities, including administration and maintenance of Microsoft 365 services (Outlook, Teams, SharePoint, OneDrive) and setup of SharePoint pages and collaboration spaces.
- Assist in the setup, configuration, deployment, and troubleshooting of end-user equipment such as laptops, mobile devices, and printers.
- Maintain IT asset inventories, user accounts, and access rights, ensuring proper documentation and governance.
- Monitor and follow up on requests through the IT helpdesk, contributing to effective incident management.
- Support the hierarchy in preparing reports and developing Power BI dashboards to enable data-driven decision-making.
- Manage and update relevant portals and dashboards, ensuring content accuracy and usability.
- Provide user management and functional support for the ATLAS platform, including onboarding, access handling, and community and NCCs assistance.
- Enter, validate, and maintain accurate data in the ATLAS and other databases.
- Support the preparation of relevant service agreements for the handover and maintenance of the ATLAS. Consequently, act as technical contact point with peers in other EU services.
Benefits:
- Full-time temporary role for one year, with possible extension based on operational needs.
- Salary range: EUR 2,500–3,200 gross per month, depending on experience.
- Opportunity to work in a prestigious EU Agency within a multicultural environment.
- A position that supports work–life balance and professional development.
Requirements:
- University degree of at least 3 years of study.
- Professional experience in administrative support roles.
- Experience with database management and a strong ability to learn new systems quickly.
- Advanced IT skills, specifically advanced knowledge of Excel and the ability to build data dashboards.
- Familiarity with data visualization is considered a significant advantage.
- Strong organisational skills and attention to detail.
- Ability to learn quickly and work in an international team environment.
- Excellent command of English (C1 level or higher).
Advantagious:
- Technical training in the field of information technology.
- User Management & Platform Support.
- Reporting/Data Visualization.
- Software knowledge.
- Experience in international or EU institutional environments.
- Power BI & Reporting/Data Visualization.
