L2 DataOps Consultant - Lakehouse Support. The consultant provides operational diagnostics and incident management for Lakehouse data platforms in an investment management environment . The role owns L2 incident resolution across data pipelines, coordinates with platform engineering, Data Engineers and data domain teams, and applies structured ITSM, change and problem management to reduce recurring issues. Working knowledge of investment-management data domains (portfolio/positions, trade lifecycle, market data, risk & performance) is required for correct incident interpretation and faster RCA. Engagement: onsite, 6 months, 3 resources, start ASAP.
- Own and manage L2 incident resolution for Lakehouse data platforms
Perform deep operational diagnostics across data pipelines (batch/stream)
- Coordinate resolution across platform engineering, Data Engineers and data domain teams
- Ensure correct usage of ITSM tools (e.g., ServiceNow) for incident tracking and lifecycle management
- Leverage metadata and documentation for troubleshooting and root cause analysis
- Maintain clear ownership, escalation paths and communication during incidents
- Reduce incident noise and recurring issues through structured problem management
MUST
- Strong experience in Data Operations (L2 support)
- Solid understanding of Lakehouse architectures (Databricks, Delta Lake or equivalent)
- Hands-on: incident management (ITSM discipline), data pipeline troubleshooting (batch/stream), cross-platform diagnostics
- Working knowledge of metadata-driven operations, data lineage and observability concepts
- Proven ability to own incidents end-to-end; strong RCA, change and problem management
- Basic-to-intermediate knowledge of investment-management data: portfolio/positions, trade lifecycle, market data, risk & performance
- Preferred: enterprise-scale data platforms, observability tools (e.g., Dynatrace), batch orchestration tools
Palantir (Foundry) — DQC setup in workshop, diagnostics of build failures and data pipelines
Monte Carlo — data quality alert management and observability
Azure DevOps — repository management, CI/CD
Working knowledge of investment management data: portfolio terminology (maturity date, value date), trade lifecycle, market and risk data; familiarity with domain systems (Optima, Cardia)
Understanding of data lineage, observability and metadata-driven operations concepts
Exposure to enterprise-scale data platforms and batch orchestration / data workflow tools
Luxoft DXC
2000
Luxoft, a DXC Technology Company is a global digital strategy and software engineering firm with over 17,000 international employees within its 58 offices in 29 countries. It is headquartered in Zug, Switzerland.
In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.
Luxoft, a DXC Technology Company is a world-renowned company. It has been present on the Polish market for over 13 years. We have offices in Krakow, Warsaw, Wroclaw, and Gdansk. We employ over 2,000 professional experts carrying out projects for over 100 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.
So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.
At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, India, Turkey, Spain, Portugal, Italy, Romania, USA, etc.
At Luxoft, a DXC Technology Company almost 80 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.
Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!