Azure IaaS Customer Architect

Azure IaaS Customer Architect

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Role Summary

As an Azure IaaS Customer Architect, you act as a trusted technical advisor, architect, and problem solver for enterprise and government customers. You help customers design, deploy, operate, and optimize hybrid and cloud infrastructure solutions, with a strong focus on Azure Arc–enabled hybrid environments, Azure Storage, and Azure Backup / disaster recovery strategies.

This is an advisory role, combining architecture guidance, deep technical troubleshooting, and strategic consulting to help customers achieve resilient, secure, and well‑architected solutions on Azure.

NLD Work-at-Home Full time

Core Technical Skills (Required)

Azure Infrastructure & Hybrid Expertise

Broad and deep knowledge of Azure infrastructure, with expert‑level focus on the following technologies:

• Azure Arc
  • Arc‑enabled servers, Kubernetes, and data services
  • Hybrid and multi‑cloud management, governance, and monitoring
  • Policy, security, and configuration consistency across environments
• Azure Storage
  • Blob, File, Disk, and Queue storage
  • Performance, scalability, and cost optimization
  • Security, networking, and data lifecycle management
  • Storage design for enterprise and hybrid workloads
• Azure Backup
  • Backup architecture and recovery design
  • Hybrid backup scenarios (on‑premises, Azure, Arc‑enabled resources)
  • Business continuity, compliance, and data protection strategies
• Azure Site Recovery
  • Disaster recovery planning and implementation
  • Hybrid and Azure‑to‑Azure failover scenarios
• Azure Virtual Machines (IaaS)
  • Compute design, availability, scaling, and performance optimization
• Azure Networking
  • Virtual networks, connectivity, hybrid networking patterns, and security
• Azure Monitor & Azure Insights
  • Monitoring, diagnostics, alerting, and operational visibility
• Azure Policy
  • Governance, compliance, and enforcement across cloud and hybrid estates

Architecture & Frameworks

• Strong understanding and practical implementation experience with:
  • Azure Well‑Architected Framework
  • Cloud Adoption Framework
• Ability to translate framework guidance into real‑world, customer‑specific designs, particularly for hybrid, storage, and data‑protection workloads

Broader Azure Knowledge

• Well‑rounded understanding of Azure across:
  • IaaS, PaaS, and SaaS
  • Integration with on‑premises and third‑party platforms
• Ability to position Azure capabilities within a broader IT and business context

Experience & Background

• 15+ years of experience in customer‑facing technical roles, such as:
  • Systems architecture
  • Infrastructure administration and operations
  • Cloud and hybrid consulting
  • Enterprise support and advanced troubleshooting
• Proven track record of:
  • Planning, deploying, operating, and optimizing enterprise‑scale cloud and hybrid environments
  • Supporting complex customer scenarios from design through production
• Strong experience with hybrid infrastructures, architecture design, and technology management
• Understanding of Microsoft’s Modern IT Architecture and Strategy
• Advanced level of Dutch and English