ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
Business Analyst - Solutions Designer
UK, Remote
We are currently seeking a Senior Business Analyst to join our sponsor dedicated team and be based in the UK. As a Solutions Designer services fuses people, processes & technology to reimagine how to use data to drive decisions. At the core, use-ability is kept at the center to reduce barriers to interpreting data.
What You Will Be Doing:
- Generate mock-ups and user requirements which can be leveraged by IT and other technical vendor partners to build new or enhanced solutions
- Work with other functional teams as needed to access data elements, understand the data being analyzed, and identify potential solutions.
- Capture, translate, communicate, and advocate findings from customer research to partners and internal teams
- Collaborate closely with our agile product teams, business SME's, product owners, designers, business analysts and technologists to build business cases and solution prototypes
- Shapes design, build and iteration of solutions. Incorporates feedback on prototypes and iterates continuously to improve user experience and customer engagement.
- Design, drive and facilitate solutioning workshops with partners
- Provide oversight to service providers to manage delivery timelines, prioritization, appropriate time periods for delivery, and instruction at a level of detail needed to complete the work.
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
- Bachelor’s Degree required
- 3-5 years Design Thinking/System Requirements Gathering and Writing experience (e.g. low fidelity mockups, user stories, storyboards, process flows)
- 3-5 years Data analysis and/or data engineering experience.
- Strong verbal and written communication skills are required.
- Experience delivering advanced analytics/machine learning/AI solutions
- Experience designing and facilitating design thinking workshops
