Why Choose TD SYNNEX
As a Fortune 500 global technology distributor operating in over 100 countries, TD SYNNEX connects the world’s leading technology vendors with thousands of partners and customers. With 22,000 employees globally, we play a critical role in enabling businesses to adopt secure, innovative, and scalable IT solutions.
Job Purpose
The AI Solution Analyst acts as a central point of visibility across multiple AI teams and various business units/EMEA countries . The role partners with business experts, the Super User Network, and AI delivery teams to capture, document, and track AI projects and use cases , ensuring alignment, transparency, and avoidance of duplicated efforts.
This position translates business ideas and ongoing AI initiatives into clear, structured documentation, providing a consolidated view of AI work across the organization and supporting prioritization and coordination across teams.
Key Accountabilities
- Engage with business process experts and AI teams to identify, capture, and document AI initiatives and use cases .
- Maintain a centralized overview of all AI projects , ensuring clarity on scope, objectives, and ownership.
- Facilitate workshops and alignment sessions to structure ideas into well-defined and non-overlapping use cases.
- Document functional requirements, success criteria, dependencies, and expected business benefits.
- Identify overlaps or similarities across AI initiatives and flag potential duplication or alignment opportunities .
- Support prioritization and pipeline management of AI and automation initiatives across teams.
- Act as a bridge between business stakeholders and technical delivery teams to ensure shared understanding and coordination.
- Support change management by ensuring visibility, communication, and business adoption of AI initiatives.
What We Offer
- Competitive compensation with annual salary reviews
- Hybrid working model (3 days per week in the office)
- Clear development and career progression opportunities
- Comprehensive benefits package including paid leave, pension, and insurance
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Required Skills & Experience
- Experience in business analysis, solution analysis, or process design (ideally in AI or automation environments).
- Strong documentation, requirements gathering, and stakeholder facilitation skills.
- Ability to structure and organize complex initiatives into clear, traceable documentation.
- General understanding of AI/ML and automation technologies (e.g. Power Platform, RPA, Copilot).
- Strong communication skills and ability to collaborate across multiple teams and functions.
Preferred Skills
- Experience working in environments with multiple parallel delivery teams or project portfolios .
- Knowledge of process improvement or structured thinking methodologies (Lean, Six Sigma).
- Experience in agile or product-based delivery models.
- Prior involvement in AI or automation initiatives with measurable business outcomes.
