Senior AI Engineer
Within the Data Office, we build impactful AI solutions that digitize key processes for Non-Life (Schade & Inkomen), such as Claims. You create AI solutions for operational teams like Underwriting and Claims and take ownership of end-to-end delivery, from design to production and post-deployment reliability, while influencing standards across teams.
What are you going to do
You understand how to help your colleagues from the business translate their wishes into AI solutions, and you take pride in transforming these into robust, production-grade AI solutions. With your solution-oriented and proactive mindset, you design the best AI solution for business problems together with your team, and you realize this using our AI toolkit. We work with colleagues from the business on projects that often span multiple months.
Specifically, you bring AI solutions into production so that your solutions truly create value for our company tomorrow. Researching and applying new technology plays an important role. You use state-of-the-art tools such as AI as a Service and LLMs, like Cognitive Services and OpenAI. Additionally, you actively contribute to innovation within NN. During our monthly innovation day, you and your colleagues explore which new techniques are applicable to our company.
If you enjoy diving into the latest AI trends to find solutions for business problems, then this job is for you.
Key responsibilities include:
- Lead the end-to-end delivery of AI solutions and APIs in close collaboration with business, ML engineering, platform and integration teams. Define clear contracts, testing strategies and observability standards to ensure reliable production operation.
- Architect and implement scalable AI applications and components using LLMs and agentic frameworks.
- Bring AI models to production as scalable APIs and integrations within the NN landscape.
- Extract and generalize reusable AI modules from project work; drive assetization so components can be adopted across NN.
- Define and champion AI engineering best practices (coding standards, design guidelines, testing/evaluation frameworks) and ensure their adoption through code reviews and mentorship.
- Mentor and coach engineers and data scientists through pair programming, design reviews and learning sessions.
- Continuously contribute to innovation initiatives and explore new technologies for assetization and reuse.
- Translate business requirements into reusable AI solutions and present them to stakeholders.
We work hybrid at NN. Together with your team, you decide where, how and when you work. The official location of this job is The Hague.
Who you will work with
You’ll collaborate daily with AI Engineers/Data Scientists, supported by a team of ML engineers and software engineers who help the team put the work into production, and a program manager who frames our activities. Of course, you work with many colleagues from the business. Together with these colleagues, we work daily with great enthusiasm and dedication to optimize and innovate customer service, processes, and quality, in close collaboration with the operational teams.
Additionally, you are a member of the guild. Here, you exchange knowledge and experiences with peers. We believe that every AI Engineer can learn something from peers and vice versa can teach something to others in the community. This way, you accelerate your career and deliver maximum value with our AI solutions.
What we offer you
NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:
- Salary between €4,414 and €7,438 depending on your knowledge and experience
- 13th month and holiday allowance are paid with your monthly salary
- 27 vacation days for a 5-day working week and one Diversity Day
- A modern pension administered by BeFrank
- Plenty of training and learning opportunities
- NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometres travelled
- Allowances for setting up your home office and for internet use
Who you are
You are a senior engineer with a strong software engineering background, who is results-oriented and enjoys turning business needs into robust software. You are especially motivated to drive the adoption of our AI solutions. Your open attitude and clear communication help you collaborate effectively with both technical and non-technical stakeholders. Additionally, you have:
- At least 4 years of experience working in a professional software engineering environment, delivering and operating production systems.
- Proficiency in Python
- Strong in software design and architecture (SOLID, Clean code, design patterns), testing, observability and reliability
- Mentorship experience, including leading code reviews and driving design reviews.
- A plus if you have experience in designing AI solutions or applications using Gen AI (e.g. LLM Workflows, agentic frameworks) based on business requirements is a plus
- A plus if you have experience with RAG systems, LLMOps (e.g. prompt management, evaluations)
- A plus if you have experience building reusable Python libraries/SDKs for other teams: clear interfaces, semantic versioning, and packaging.
