Xometry
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Production Order Administrator to strengthen our Operations Team.
The ultimate goal of this role is to ensure smooth execution of production orders through our manufacturing partner network and to resolve any unexpected issues that arise during the production process (see company business model description for more details).
Responsibilities
- Supervise production order processing and maintain documentation in internal CRM and ERP systems
- Select suitable contractors from the manufacturing partners database
- Support the manufacturing process: control timelines, dispatch, delivery organization, and product quality checks
- Track payments and communicate with customers
- Resolve issues and non-standard cases arising during order processing with customers and manufacturers
- Achieve results despite operational challenges
Working Conditions
- Full-time remote position
- Fixed salary based on career level
- Annual bonus
- Paid overtime available
- Corporate laptop
- Free corporate English language courses
Why Join Us
- Team spirit & friendly atmosphere: an open, supportive, and trust-based environment where initiative is welcomed
- Development opportunities: as a fast-growing company, every new task is an exciting challenge
- We care: ongoing free well-being activities and global charity initiatives
- Flexibility: agile processes that allow us to adapt quickly and remain effective in changing conditions
- Structured onboarding: a comprehensive onboarding program covering processes, technology, and systems
Requirements
- English proficiency at minimum B2 level
- Fluency (C1 level) in at least one of the following languages: Italian, Spanish, French, German, or Portuguese
- At least 1 year of relevant experience in procurement, logistics, or order management
- Experience with engineering orders and transactional IT systems (sales, production, logistics automation) is a strong advantage
- Ability to resolve non-standard and complex operational issues
- Willingness to work paid overtime and availability for urgent matters outside business hours when required
- Motivation to work in a fast-growing business environment
- Willingness to structure work processes and participate in process automation initiatives
