Scope:
- Self-starter with a firm sense of accountability and ownership for the end-to-end project life-cycle. Solid knowledge of the tools and elements of project management.
- Hardware or systems background to understand how technology changes impact our ability to grow.
- Ability to use project management techniques to drive physical or development tasks to completion.
- Ability to dive into a complex data set, find the hidden truth, and transform it into a plan of action.
- Exceptional interpersonal and communication skills.
- You will be a part of a global team that provides 24x5 support to help customers with the right resources at the right time. When customers cannot resolve issues themselves, your job is to ensure that we have the necessary tools and processes to swiftly resolve the issue.
Your Roles and Responsibilities:
- Identify and solve cross-functional and inter-team challenges.
- Manage multiple interdependent projects of moderate to high complexity and scope.
- Use technical judgment to drive project delivery and technology reviews, challenge proposals, and build consensus.
- Build positive, trusting relationships through consistent on-time delivery of commitments and effective communication.
- You will also troubleshoot technical problems for the team.
- Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Cloud.
- 60%-70% of the time of this position will be spent on executing technical hands-on work and the balance 30%-40% will be spent on communication updates and stakeholder Management.
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Minimum / Required Qualifications :
- Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience.
- Project/Program Management Experience of at least 2 - 4 Years.
- Excellent communication and interpersonal skills.
- Knowledge of cloud computing (i.e. certifications, internships, coursework, etc.).
- Basic Cloud Foundations including networking, logging and monitoring, security, and compliance.
- Knowledge / experience working with Compute and Storage Infrastructure technologies (i.e. Compute, CPU, Cores, RAM, Server, Disks, HDD etc.). Knowledge on the Machine Infrastructure side.
- LINUX O/S and SQL (preferable) skills / experience.
- Possess good analytical and problem-solving abilities.
- Demonstrated ability to adapt your message to the technical level of the audience and comfort presenting technical materials to groups of any size and background.
- Demonstrated troubleshooting, follow-through and problem solving skills, along with resourcefulness and effective communication skills.
