About the Role
Are you a technically skilled professional with experience in service management or product ownership? Sanoma Learning is looking for a Service Manager / Technical Product Owner (SM/TPO) to manage and improve our platforms, ensuring stability, user support, and continuous development. You’ll be based in Belgium but will be expected to work on-site in ’s-Hertogenbosch, the Netherlands, about 2 times per week. You’ll collaborate closely with local teams in both Belgium and the Netherlands, as well as with international colleagues.
Key Responsibilities
As SM/TPO, you will be responsible for managing our AWS and Azure environments and ensuring the continuity of our platforms. You will: * Collect and analyze business requirements from various stakeholders. * Write technical and functional documentation. * Contribute to backlog refinement and roadmap planning. * Schedule releases and ensure project timelines are met. * Manage high-impact incidents. * Support IT security and governance activities. * Manage contracts with external suppliers and service providers. * Contribute to business case development and initiate improvement projects.
About Us
Sanoma Learning, Regional Technology Center (RTC) Bene supports local businesses (like Van In, Malmberg B.V and Bureau-ICE) in Belgium and The Netherlands with their regional products.
How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.
Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.
So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?
We Offer
- A dynamic, international working environment.
- Hybrid flexibility between home (Belgium) and our Dutch office.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
What You Bring
- At least 3 years of experience in a Service Manager, System Analyst, or similar role.
- A solid understanding of cloud environments (AWS and/or Azure).
- Strong communication skills in English; Dutch is a plus.
- Willingness to travel to ’s-Hertogenbosch about 2 times per week.
- A proactive, problem-solving mindset and the ability to work independently.
