Company Background
Our client is a U.S.-based financial services organization with over 2,000 employees. The company is recognized for its people-first approach and uses modern technology to help consumers overcome debt and achieve long-term financial stability. With operations across California and Arizona, the organization continues to expand its digital product lines to better serve its customers.
Project Description
This role supports a California-based initiative focused on digital transformation in the home mortgage sector. You will contribute to a hybrid onshore/offshore delivery team, working closely with digital product managers, designers, and engineers. The project involves building and enhancing mobile/web applications, particularly for loan application and enrollment experiences.
Technologies
- JIRA
- Confluence
- Google Workspace
- Lucidchart
What You'll Do
- Guide business analysis for digital product teams; gather, structure, and refine business and functional requirements.
- Maintain and manage requirements in JIRA and Confluence.
- Lead and support scrum ceremonies, especially refinement sessions.
- Collaborate with UI/UX designers and product managers to shape seamless digital customer experiences.
- Support hybrid development teams (onshore/offshore) in clarifying scope and translating business needs into technical stories.
- Document user flows, data processes, and system interactions using Google Docs, Sheets, Lucidchart, or similar tools.
The global benefits package includes: * Technical and non-technical training for professional and personal growth; * Internal conferences and meetups to learn from industry experts; * Support and mentorship from an experienced employee to help you professional grow and development; * Internal startup incubator; * Health insurance; * English courses; * Sports activities to promote a healthy lifestyle; * Flexible work options, including remote and hybrid opportunities; * Referral program for bringing in new talent; * Work anniversary program and additional vacation days.
3+ years of experience as a Business Analyst in a digital software development environment. Experience writing requirements for both frontend (mobile/web) and backend systems. Strong understanding of data flow, system integrations, and microservices-based architecture. Hands-on experience working with JIRA and Confluence. Excellent communication and facilitation skills to act as a liaison between stakeholders and technical teams. Ability to work independently and manage competing priorities. English level: B2 or higher.
