Client Solutions Group Professional Services Project Manager
It takes something special to drive the development and implementation of exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups in cross-functional teams. Together, they manage the lifecycle of highly sophisticated, risk projects - from design to delivery.
Join us to do the best work of your career and make a profound social impact as a Client Solutions Group Project Manager on our Services Team in Amsterdam.
What you’ll achieve
As a Senior Project Manager, you will supervise the entire project life cycle from initiation to completion to maintain customer fulfillment, mediating between internal team members and external parties while ensuring the project delivery is completed in the most efficient way.
You will:
- Liaise with Customers to determine their exact customization needs, including hardware, software and any other needs for their IT or end-user project requirements. Meaning where applicable to visit customers, presenting all the CSG PS capabilities and the CSG PS offerings portfolio, to capture all the Customers requirements in term of Hardware integrations, Software integrations and asset management services. In addition, determine any other data relevant to the logistics of the roll-out, like for example, dates for completion, volumes, Dell authorized Service Partners skills and capabilities.
- Liaise directly with Engineering, ensuring they have a thorough knowledge of the requirements as laid out in the Technical Specifications document previously agreed with the Customer. Ascertain cost and lead time for validated projects and communicate quotation to Sales team.
- Liaise with Customer in relation to field issues. Analyze and communicate quality and work to determine root-cause and fastest possible fix, for minimum impact on a related project roll-out.
- Use Project Management tools and methodologies along the project lifecycle. Including the development and usage of a communication plan to ensure all Project Stakeholders will get on time and detailed project status update, as well as applying Governance to guarantee Project control and success.
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 5 to 7 years’ experience minimum in a customer facing project management or equivalent role
- Excellent communication and interpersonal skills, written, oral and presentation in Dutch and English
- Integrity in all business dealings
- Affiliation with PC architecture, peripherals, and PC operating systems, particularly Microsoft Operating Systems (mainly Windows 11) and a good knowledge of business s/w applications
- Analytical, meticulous, and pro-active.
Desirable Requirements
- Diploma/Degree in Engineering, Science or Business or equivalent qualification in an associated field with excellent knowledge of PC architecture
- PMP, Prince 2 certification, Agile or equivalent Excellent communication and interpersonal skills, written, oral and presentation in English
- Good communication and interpersonal skills, written, oral and presentation in other languages.
