DXC Luxoft has one of the world's leading Orchestrade practices. We are a top-tier Orchestrade Partner and a market leader in implementation, integration, upgrade, migration and Orchestrade SaaS and support services.
The project is a trading and position platform implementation for commodity products. This is a brilliant opportunity to work on several type of commodity products and learn a new trading platform.
We are seeking an experienced Technical Support Lead to join our dynamic team. The ideal candidate will have strong expertise in Azure DataLake, Azure Data Factory (ADF), Databricks, Event Hub, Event Grid, and Kafka to support the Azure native interfaces around the clients new Orchestrade deployment, which DXC Luxoft are running as SaaS. You will work closely with data engineers, architects, and business teams to support and continuously improve and optimize data pipelines, real-time data streaming, and cloud-based analytics solutions.
The interfaces are Azure Databricks
- Databricks Jobs
- Delta Tables and Delta Lake
- PySpark data pipelines
You will run the SaaS and Data Layer support team responsible for maintaining the client environments of the new trading platform.
The Technical Support Lead will be responsible for:
Managing the day to day operation of the Orchestrade SaaS solution and DXC Luxoft developed Azure interfaces
Management reporting and governance with the client
Providing energy trading SME knowledge and mentoring the broader support team
Participate in application support and resolving customer issues
Hands on development and remediation of issues with the interfaces
Managing escalations to L3 support either from Microsoft or Orchestrade where underlying technology products are the source of outages
Collaborate with the client on continuous improvement
MUST
Cloud expertise in Azure DataLake, Azure Data Factory (ADF), Databricks, Event Hub, Event Grid, and Kafka
Python coding for data pipelines
Previous experience leading a support team
Experience in successfully running SLA and KPI frameworks for critical applications
Working experience in ITIL processes, mainly change, release and incident management
Experience dealing with customer senior management
NICE TO HAVECommodities / energy trading experience
Understanding of Agile software development practices
Experience with Power BI or other visualization tools
Luxoft DXC
2000
Luxoft, a DXC Technology Company is a global digital strategy and software engineering firm with over 17,000 international employees within its 58 offices in 29 countries. It is headquartered in Zug, Switzerland.
In January 2019, Luxoft was acquired by U.S. company DXC Technology. Luxoft partnered with LG Electronics to create a next-generation Autonomous Mobility concept vehicle that integrates consumers' personalized digital lifestyles into a driving experience. Luxoft enabled Switzerland's first Blockchain based e-vote platform with the City of Zug and Hochschule Luzern's Blockchain Lab.
Luxoft, a DXC Technology Company is a world-renowned company. It has been present on the Polish market for over 13 years. We have offices in Krakow, Warsaw, Wroclaw, and Gdansk. We employ over 2,000 professional experts carrying out projects for over 100 clients from the financial, automotive, medical, tourist industries, etc. We work for many international clients, including the USA, Great Britain, and Switzerland.
So far, Luxoft Poland has made a name for itself as a company that offers work on innovative projects, we offer various experiences in the field of IT, opportunities for rapid development, an extensive training program, and attractive benefits for employees.
At present, 62% of Luxoft Poland employees come from Poland, and 38% from around 50 countries, including Ukraine, Brazil, India, Turkey, Spain, Portugal, Italy, Romania, USA, etc.
At Luxoft, a DXC Technology Company almost 80 percent of employees are experts with the "Senior" experience level, with at least five years of experience. We care about our employees, so every day we try to provide them with the best possible conditions for work and development.
Technology is our passion! We focus on top engineering talent means that you will be working with the best industry professionals from around the world. Because of that, Luxoft is a global family with an epic atmosphere – we love what we do!