About Nasdaq!
Customer Services is an integral part of Nasdaq’s growth and success. This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
About the team:
The Customer Delivery team is scaling rapidly due to increased client wins and demand. We are seeking a Technical Consultant with relevant work experience in the capital markets or at a financial software company. You will be part of a team of consultants who will be designing, implementing, and supporting the solution for the client. You will act as a key player in the successful delivery of clients' solutions.
Typical Technical Analyst Day:
- Follow up on pending items (Jira).
- Meetings with clients (requirements gathering, support, demonstration, training).
- Design/Implementation of the solution: Configuration and customization (custom code, messaging, and reporting templates).
- People development: eLearning, documentation, presentations, certifications.
- Defining and improving standard processes.
Your responsibilities:
- Collaborate directly with clients to implement, test, and validate Java-based solutions through to go-live.
- Act as a liaison between Customer Delivery, R&D, and the Calypso Cloud Team.
- Support client teams in configuring systems, meeting technical requirements, and integrating APIs.
- Train users and developers on system setup and usage.
- Handle system installations, including Java environments, databases, and real-time data feeds.
- Prototype improvements in collaboration with business analysts and developers.
Why Apply:
Nasdaq’s mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Nasdaq’s employees outstanding. At Nasdaq, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you dedicated, innovative, execution-focused, and customer-centric? If yes, we want to invest in you.
This is a full-time position located in Vilnius (hybrid work model).
What we offer:
- Monthly base salary 3000 - 3500 EUR gross. Final offer will be based on your experience and skills.
- Annual monetary bonus.
- An opportunity to become a Nasdaq shareholder.
- Employee Stock Purchase Program Nasdaq stocks with a discount.
- III pillar pension plan with additional contribution from Nasdaq.
- Flexible health insurance program.
- Flexible working schedule and hybrid way of work.
- Additional paid leave days after 2 years of working at Nasdaq.
- Flex day program (up to 6 paid days off a year).
- Internal mentorship program – get a mentor or become one.
- Wide selection of online learning resources, e.g., Udemy.
What we expect:
- Customer service experience, client-oriented attitude.
- Hands-on experience in Java.
- Basic knowledge of SQL.
- Knowledge of relational databases like PostgreSQL or Oracle.
- Ability to work independently, handle time effectively, and self-learn via eLearning tools.
- Business-level English.
- Familiarity with REST APIs, RMI, J2EE, Spring Boot, Docker, and containers (considered a plus).
- Experience with full trading system design (considered a strong advantage).
