Strength. Care. Growth
Did you know that A1 Bulgaria is working on international projects as well?
Our wide portfolio has long past the telecom services, and we are now offering digital solutions to millions of corporate, public, and private customers.
State-of-the-art technology, the latest innovations, and extremely talented professionals in various areas help us deliver the best-in-class products, services, and customer experience.
You’ll know A1 Bulgaria is the right place for you if you are driven by:
- Opportunities to learn and build your career;
- Meaningful work in a stable and fast-paced company;
- Diversity of people, projects, and platforms;
- A supportive, fun, and inspiring place to work.
Would you like to join us?
Hristo Popov is looking for a new team member.
Your daily responsibilities will include:
- Taking ownership of planning, implementing, and maintaining a Windows support strategy for over 3,500 server systems;
- Confidently explaining and clarifying complex topics in direct interactions with customers;
- Managing the regular execution of the patch strategy, including preparing reports, performing compliance checks, and coordinating results with relevant stakeholders;
- Continuously developing and optimizing operational processes, aligned with ITIL best practices;
- Evaluating new features and assessing their practical value, leveraging your in-depth Windows expertise;
- Ensuring operational compliance with Service Level Agreements (SLAs) and key performance indicators (KPIs), while resolving complex, cross-functional customer issues with a solution-oriented approach.