Danish-speaking Customer Support specialist (Travel industry)
We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
This role also offers flexibility in terms of working completely from the comfort of your home!
This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note: the training period is fulltime only, part-time is possible after this stage).
As a Customer Support Specialist, you will be responsible for:
- Bringing great customer service to the customers via phone and e-mail,
- Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
Start date: August 2025.
Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM
Location: Work from home (in Lithuania)
What we offer:
- A salary of 2300,- Euros/Gross
- Bonus up to 250,- Euros/Gross
- Flexible work schedule
- A job you can do from the comfort of your own home
- Supportive and fun coworkers (if we do say so ourselves)
Requirements:
- Fluent in Danish
- Good command of English
- Flexible and dynamic addition to our team.
Concentrix
270,000
Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.
Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.