Team Lead, People Systems & Analytics
About the Role: As we scale our people operations, we’re reimagining how our systems and data infrastructure drive efficiency, automation, and insights across Wrike. We’re looking for a Team Lead, People Systems & Analytics who can lead this evolution — developing a clear vision for how our HR systems, workflows, and analytics operate while also delivering hands-on support for day-to-day operations, workflows, automations, and reporting.
Your Impact: This role is ideal for those who thrive at the intersection of strategy and execution—bringing together systems thinking, workflow optimization, and analytics expertise to drive meaningful change. You’ll translate complexity into scalable infrastructure that supports a dynamic, global organization, while shaping a roadmap that balances long-term transformation with near-term delivery. With a focus on platform stability, automation, self-service, and emerging AI capabilities, you'll play a critical role in modernizing how our people operations function and deliver impact.
This role reports to the HR Operations Leader and will be a core partner to key stakeholders across multiple global time zones.
🧩 HR System Architecture & Optimization * Lead the vision and execution of our HR systems infrastructure, ensuring platforms are efficient, reliable, and scalable. * Identify gaps and sources of friction (e.g., onboarding, timekeeping, compensation), especially within UKG (or future-state enterprise HRIS), and drive resolution in partnership with key stakeholders. * Evaluate and optimize lifecycle workflows through automation and improved logic—clarifying ownership, increasing transparency, and reducing manual effort. * Establish a scalable support model and introduce tools like knowledge bases and integrated help flows to promote self-service and consistency. * Balance long-term systems strategy with ownership of day-to-day operational improvements, configurations, and escalations.
📊 People Analytics & Data Governance * Build scalable people analytics strategies that drive workforce planning, talent insights, and organizational decision making—leveraging a general understanding of tools like Power BI, BigQuery, and Python to inform and guide solution design. * Strengthen data governance practices to ensure consistent, accurate HR data across systems and functions. * Collaborate with HR, Finance, and business leaders to define key people metrics, build insights-driven dashboards, and embed data into strategic conversations. * Drive automation in reporting, audits, and reconciliation tasks to reduce manual data pulls and accelerate insight delivery. * Champion the responsible use of AI and intelligent tooling to unlock capacity and transform how workforce data is interpreted and applied.
🤝 Strategic HR Systems Roadmap * Conduct end-to-end audits of key workflows (e.g., onboarding, offboarding, payroll) to identify inefficiencies, unclear handoffs, or system constraints. * Partner with stakeholders to align systems with evolving policies, compliance requirements, and regional considerations. * Define and sequence system enhancements using a strategic lens—prioritizing by business value, risk, and readiness. * Own system roadmap development and delivery cadence in alignment with the Annual Operating Plan (AOP) and cross-functional priorities. * Maintain effective vendor relationships and lead release planning to ensure seamless updates and adoption.
👥 Leadership & Operational Delivery * Manage one HR Analyst focused on systems optimization, reporting automation, and analytics. Combine hands-on execution with strategic oversight—setting clear expectations, providing mentorship, and fostering a culture of collaboration, continuous improvement, and service excellence. * Balance day-to-day operational needs (troubleshooting, support, reporting requests) with the execution of roadmap initiatives. * Define and track service level expectations for systems performance, data integrity, and stakeholder responsiveness. * Build a team operating model rooted in continuous improvement, scalable practices, and partnership.
Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode Wrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.
Our persona 💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our https://www.linkedin.com/company/wrike/life/3fd588bf-73e8-47be-9b0a-1933d404ea88/ LinkedIn Life Page, https://www.wrike.com/wrike-company-culture/ Company culture page, https://www.instagram.com/wriketeam Instagram, https://www.wrike.com/wrike-engineering/ Wrike Engineering Team, https://medium.com/wriketechclub Medium, https://www.meetup.com/WrikeTechClub/?_cookie-check=wtgfN9ARYGPSGd3e Meetup.com, https://www.youtube.com/c/wriketechclub Youtube for a feel for what life is like at Wrike.
Why Join Wrike?
- Growth Opportunities: Clear career progression paths with opportunities to advance into senior account management or leadership roles, based on your performance and goals
- 28 calendar days of paid vacation
- Sick leave compensation
- Life insurance plan
- Health insurance plan
- Fitness plan (800 EUR/year)
- Parental leave
- 2 volunteer days
- Full-remote & On-demand access to Co-working space
- Utility allowance (30 EUR/month, subject to taxation)
Your Qualifications:
- Systems & Analytics Professional: You bring 6–8 years of experience in HR systems and people analytics, with demonstrated success in dynamic, global, or matrixed environments. You’re confident working with platforms like UKG (and ideally familiar with tools like Engagedly, Compose, or Greenhouse), and experienced in configuration, workflow design, and integration management.
- People-Centered Leader: You’ve led individuals or small teams (currently 1 direct report), fostering performance, professional development, and a collaborative mindset—balancing team leadership with your own systems and analytics contributions. You support others’ growth while building a team culture rooted in shared accountability, continuous learning, and respect.
- Strategic Problem Solver: You navigate complexity with ease—balancing long-term vision with immediate delivery. You assess systems and workflows critically, prioritize improvements based on impact and readiness, and approach challenges with curiosity and adaptability.
- Effective Communicator: You explain technical ideas in simple terms, tailoring your approach to meet the needs of diverse, cross-functional audiences. You build strong relationships through transparency, active listening, and responsiveness.
- Global Collaborator: You're fluent in English and comfortable operating in a multilingual, multicultural setting. You value accessibility and equity in system design, communication, and service delivery—ensuring your work supports a diverse, distributed workforce.
Standout Qualities:
- You bring working knowledge of modern analytics tools like Power BI, BigQuery, Python, and advanced Excel to inform data infrastructure decisions and partner effectively with technical teams.
- You apply a product-oriented approach to HR tech—designing intuitive, scalable solutions that promote accessibility, enable self-service, and improve user experience.
- You’ve supported M&A activity, such as HRIS integrations, workforce transitions, or aligning processes and data following organizational changes.
- You bring an innovation-driven mindset, applying intelligent tools (including AI) and systems thinking to streamline operations and support better decision-making.
