Sauce Labs is the leading provider of continuous test and error reporting solutions that give companies the confidence to develop, deliver and update high quality software at speed. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. Sauce Labs is a privately held company funded by TPG and Riverwood Capital.
As a Product Manager at Sauce Labs you will play a key role in guiding product development from conception through launch. You will be responsible for understanding customer needs, defining product vision, collaborating with cross-functional teams (engineering, design, marketing, sales, etc.), and ensuring that the product aligns with the company's business goals.
Responsibilities:
Product Strategy & Roadmap: * Define and develop product strategy aligned with our vision and market demands. * Develop and maintain the product roadmap, ensuring it reflects market trends, customer feedback, and business goals. * Prioritize product features and enhancements based on impact, feasibility, and strategic alignment.
Product Development: * Lead the product lifecycle from concept through launch, including planning, design, testing, and iteration. * Collaborate with engineering, design, and operations teams to ensure the product is built according to specification and timelines. * Write detailed product specifications, user stories, and acceptance criteria for features and improvements.
Market & Customer Research: * Conduct market research and competitive analysis to identify trends, opportunities, and gaps. * Engage with customers, stakeholders, and internal teams to gather feedback and understand pain points. * Use data analytics to assess product performance, making data-driven decisions to improve the product.
Cross-functional Collaboration: * Work closely with marketing, sales, and customer support to define go-to-market strategies and ensure product success post-launch. * Communicate effectively with all stakeholders to ensure alignment on goals, timelines, and expectations.
Performance Tracking & Reporting: * Define key performance indicators (KPIs) and success metrics for product initiatives. * Regularly report on product performance, customer satisfaction, and business impact to leadership and stakeholders. * Use A/B testing, user feedback, and performance analytics to continuously optimize the product.
Risk Management: * Identify risks or blockers during the product lifecycle and proactively resolve issues to keep the product on track. * Ensure that the product complies with relevant industry standards, legal requirements, and best practices.
Required Skills:
- Education: Bachelor's degree in Business, Computer Science, Engineering, or a related field (MBA or advanced degrees are a plus).
- 2-5 years of experience in product management or a similar role.
- Experience working in agile development environments.
- Proven track record of launching and managing successful products.
Skills:
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Technical Proficiency, a strong understanding of the software development lifecycle (SDLC), test automation, cloud platforms, AI/ML concepts, mobile app ecosystem, security, networking, and QA methodologies and tools.
- Ability to lead cross-functional teams and drive projects forward.
- Familiarity with product management tools (e.g., JIRA, Asana, Productboard).
- Data-driven mindset, with a solid understanding of data analytics and metrics.
We are a hybrid workplace that recognizes the importance of flexibility while valuing in-person collaboration and relationship building. As a result, Saucers located near an office location must be able and willing to come into the office. Those hired remotely must be able and willing to travel to an office as required by the specific role.
Sauce Labs is proud to be an Equal Opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, veteran status or disability status.
Security responsibilities at Sauce
At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a ‘security first’ approach to how we design, build & run our products and services.
