In November 2024, Printful and Printify merged to form a global on-demand powerhouse. This role will involve working across both platforms and brands.
About Us:
Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia with a global customer base.
Printify connects e-commerce entrepreneurs with over 100 print-on-demand facilities globally, aiming to bring financial freedom and business ownership to the world.
Printful has built world-class in-house production facilities, helping thousands of businesses build their brands, including iconic names like Coca-Cola and MTV.
Our team is at the heart of our success, fostering a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, a high work ethic, and having fun.
About The Role
Product managers at Printful & Printify are essential drivers of our product vision and strategy, delivering high-value solutions for both merchants and print providers. They connect the technical and business worlds, working closely with engineers, designers, data scientists, researchers, and business leaders to build products and guide them through the execution cycle, including building, positioning, and tailoring solutions to our users.
Your Daily Tasks will Entail:
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Product Development:
- Develop a strategic roadmap aligned with company goals and product vision.
- Lead the end-to-end product development lifecycle, focusing on new merchant onboarding and activation features.
- Collaborate with engineering and data teams to translate requirements into technical specifications and ensure timely delivery.
- Engage with stakeholders to understand user needs, market dynamics, and competitive trends.
- Iterate on product features based on user feedback, usability tests, and data analysis to improve onboarding and retention.
- Prioritize feature enhancements and bug fixes based on impact and resource availability.
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Data Analysis:
- Utilize data-driven insights to optimize onboarding and retention processes.
- Define KPIs and establish tracking mechanisms to evaluate product initiative success.
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User Research:
- Conduct user research (surveys, interviews, usability studies) to validate hypotheses and gather feedback.
- Advocate for user-centricity by integrating research findings into product decisions.
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Cross-functional Collaboration:
- Work collaboratively with design, marketing, customer support, and sales teams for cohesive alignment and successful product launches.
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Documentation and Training:
- Create comprehensive documentation (user guides, training materials) for effective onboarding.
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Market Analysis:
- Monitor industry trends and competitor strategies for onboarding and retention solutions.
- Stay informed about regulatory requirements and compliance standards.
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Feedback Management:
- Establish feedback channels (customer feedback loops, support systems) for product improvement insights.
- Implement processes for prioritizing and addressing customer feedback.
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Team Leadership:
- Foster a customer-centric culture and promote continuous improvement within the team.
Your Qualifications:
- 3+ years of experience as a Product Manager with a proven track record of building and launching successful end-customer products.
- Strong understanding of e-commerce platforms, marketplace dynamics, and consumer behavior.
- Exceptional project management skills with the ability to lead cross-functional teams.
- Proficiency in using data-driven insights for product decisions and continuous improvement.
- Excellent communication, presentation, and interpersonal skills.
- Experience with agile development methodologies and product management tools.
- Passion for innovation, creativity, and staying updated with industry trends.
What we Offer:
- Be part of a friendly, inclusive, and global team.
- Opportunity to work remotely or in person from offices in Rīga, Tallinn, or Barcelona.
- Flexible working hours (start as late as 11 a.m.).
- Health insurance.
- Access to mentorship, internal meetups, and hackathons (on-site and online).
- Exciting team-building events and parties.
- Free and healthy lunch if working from the Rīga office.
- Employee discount on designing and ordering custom merch.
