Job Description:
The engineer in this position will support the internal product department and business partners in technical support for IT products.
Key responsibilities include:
- Technical support for the Arrow ECS product department in promoting solutions for which the engineer is responsible.
- Assisting business partners in selecting solutions appropriate for end-customer needs through consultations via email/phone/remote meetings and on-site at the Client's premises.
- Disseminating knowledge about products and technologies among business partners and end-customers, most often through webinars, workshops, or conferences.
- Providing technical assistance to business partners in conducting solution tests (POC) and implementations at end-customers.
- Continuously updating knowledge regarding solutions and technologies offered.
- Participating in technical training and certification to confirm acquired knowledge.
- Collaborating with technical engineers from solution manufacturers.
Skills and experience sought:
- Higher technical education, preferably in IT.
- Knowledge of backup technologies and storage locations.
- Communicative knowledge of English, enabling understanding of technical documentation, participation in training, and ongoing communication with foreign suppliers.
- Knowledge and experience confirmed by certification in one of the data protection solutions from Dell EMC/Veritas/Veeam/CommVault will be an additional advantage.
- Category "B" driving license.
In return, we offer:
- Development in learning new technologies within the Arrow ECS portfolio offered by leading global suppliers.
- An interesting job allowing for personal development in comfortable conditions, within an experienced and friendly team (as well as participation in training domestically and abroad).
- A high degree of autonomy.
- Transparent and fair remuneration principles – a clear bonus system and additional rewards.
- Additional medical care and recreational activities for the employee and their family.
Locations:
- PL-Warsaw, Poland (Krakowiaków)
- PL-Krakow, Poland (Sosnowiecka)
Work Mode:
- Full time
Job Category:
- Sales
