We
UserTesting—the leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast, actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development process—from ideation to launch. With the world’s strongest participant network, AI-powered analysis, expert services, and seamless integrations, we help companies eliminate guesswork, align stakeholders, and bring customer needs into sharp focus.
Trusted by more than 3,000 organizations worldwide—including 75 of the Fortune 100—UserTesting delivers measurable business outcomes, reduces risk, and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Let’s build experiences people love—together.
The Opportunity
As a Software Engineer at UserTesting, you’ll design and build scalable, reliable systems that power our human insight platform. You’ll work closely with cross-functional teams to develop software solutions that are efficient, impactful, and future-focused. In this role, you’ll bring a strong technical mindset, a collaborative spirit, and a passion for solving complex problems. Your work will help shape the tools that enable organizations to understand their customers more deeply and make smarter decisions.
The Team
You’ll join a collaborative, inclusive, and supportive engineering team that values transparency and continuous improvement. We embrace scaled agile practices to stay aligned, adaptive, and innovative. You’ll work with teammates across the globe who are committed to building high-quality solutions and growing together.
What We’re Looking For
- Strong technical skills and a solid foundation in software engineering principles
- Experience with some of the following technologies: TypeScript, Node.js, gRPC, Kafka, MongoDB, GraphQL, React, SCSS
- Enthusiasm for distributed systems, cloud computing, microservices, and serverless architectures
- A growth mindset—eager to learn, evaluate new technologies, and apply the best tools for the job
- Ability to discuss, test, and benchmark technical solutions collaboratively
- Familiarity with micro-frontends, Cypress, styled-components, internationalization (i18n), and accessibility (a11y) is a plus
- Understanding of reactive and domain-driven architectures
- Fluent in English, with strong communication and documentation skills
- Values that align with ours: teamwork, proactivity, accountability, ownership, empathy, and inclusivity
Don’t meet every single requirement? We encourage you to apply! Research shows that underrepresented groups often hesitate if they don’t meet all criteria, but you might be the perfect fit for this or other roles. We believe that diverse perspectives fuel innovation and success, and we’re committed to building a team that reflects a variety of backgrounds, experiences, and skills.
What We Offer
- Health Insurance
- Employee Assistance Program (EAP)
- Flexible retribution
- Employee Referral Program
- Professional Development Stipend
- Remote work stipend
- Wellness reimbursement
- Volunteer days
