Job Description:
Are you an expert in Adobe Journey Optimizer? If so, we have an exciting opportunity for you!
As a Senior Developer – Adobe Journey Optimizer (AJO), you’ll be at the forefront of designing, developing, and optimizing real-time customer journeys. You’ll work closely with cross-functional teams—strategy, data, and creative—to deliver seamless, personalized experiences across multiple channels using Adobe Experience Platform (AEP) and AJO.
Key Responsibilities
- Design and implement complex, multi-step customer journeys using Adobe Journey Optimizer.
- Integrate AJO with Adobe Experience Platform (AEP), Real-Time CDP, and other Adobe Experience Cloud tools.
- Develop and maintain APIs, data schemas, and event triggers to enable real-time personalization.
- Collaborate with data engineers and analysts to ensure data accuracy and availability for journey orchestration.
- Continuously optimize journey performance through A/B testing, segmentation, and analytics.
- Provide technical leadership and mentorship to junior developers and marketing technologists.
- Stay up to date with Adobe product updates and customer experience management (CXM) best practices.
Skills and Experience
- Deep expertise in marketing automation and customer journey orchestration.
- 2+ years of hands-on experience with Adobe Journey Optimizer.
- Strong understanding of CDPs, identity resolution, and real-time data ingestion.
- Proficiency in JavaScript, JSON, REST APIs, and Adobe Launch.
- Experience with Adobe Real-Time CDP, Adobe Target, and Adobe Analytics is a strong plus.
- Familiarity with agile methodologies and tools such as Jira, Confluence, and Git.
- Excellent problem-solving skills and a collaborative, team-oriented mindset
Preferred Qualifications
- Adobe Certified Expert – Adobe Journey Optimizer
- Experience working in a CXM agency or consulting environment.
What We Offer
- A dynamic, international work environment with colleagues from around the globe.
- A challenging position at a successful company in a growing market.
- A fun and inclusive culture—think foosball, table tennis, themed events, and team parties.
- 3 extra days off (yes, at Merkle we take your well-being very seriously) - in addition to 25 annual vacation days, there are 3 Well-being Days.
- 2 Social Impact Days - you can volunteer for a charity of your choice.
- Extensive learning and development opportunities, including a wide range of personal and online training.
- A hybrid work model, with 2-3 days in the office and the rest working from home.
- A competitive salary and excellent secondary benefits.
Where You’ll Work
You’ll join a talented, diverse team of professionals in our Amsterdam or Rotterdam office. We’re a group of curious problem-solvers who thrive on collaboration, creativity, and making the impossible possible. At Merkle, we value initiative, celebrate individuality, and never forget to have fun along the way.
About Merkle
Merkle is a leading data-driven customer experience management (CXM) company, delivering personalized experiences across platforms and devices for top global brands. With deep expertise in data, technology, and analytics, Merkle helps clients unlock powerful consumer insights and drive hyper-personalized marketing strategies. As part of the dentsu network, Merkle operates in 145 markets with over 65,000 employees worldwide. In the Netherlands, our 150+ experts work with clients like Albert Heijn, Vattenfall, Odido, and VodafoneZiggo. We’re proud partners of Google, Adobe, Salesforce, and Selligent.
Company Description
Merkle, a dentsu company, powers the experience economy. For more than 35 years, we've put people at the heart of digital business transformation. As the world's only integrated experience consultancy with deep roots in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.
Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms in digital transformation, commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.
With more than 16,000 employees globally, Merkle operates across 30+ countries in the Americas, EMEA, and APAC regions. In Denmark, we have over 300 talented colleagues working from offices in Copenhagen and Aarhus.
For more information, visit www.merkle.com.
Inclusion and Diversity:
At Merkle we believe in the power of diversity. We welcome all applications regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Contact:
We look forward to receiving your application for any questions, please contact the TA in charge of this role: David Ryall, Senior Talent Acquisition Partner, EMEA, NE by email at: [email protected] EMEA, NE. #LI-MERKLE #LI-Onsite #LI-DR2
Location: Rotterdam
Brand: Merkle
Time Type: Full time
Contract Type: Fixed Term Contract (Fixed Term)
