In November 2024, Printful and Printify merged to form a global on-demand powerhouse. This role involves working across both platforms and brands.
About Us:
Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia with a global customer base.
Printify connects e-commerce entrepreneurs with over 100 print-on-demand facilities globally, aiming to bring financial freedom and business ownership.
Printful has built world-class in-house production facilities, empowering thousands of businesses, including Coca-Cola and MTV.
Our team is respected, included, and encouraged to grow, valuing continuous learning, a high work ethic, and fun.
About The Role
Product managers at Printful & Printify drive product vision and strategy, delivering high-value solutions for merchants and print providers. They bridge the technical and business worlds, collaborating with engineers, designers, data scientists, researchers, and business leaders to build and guide products throughout the execution cycle.
Your Daily Tasks will Entail:
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Product Development:
- Develop a strategic roadmap aligned with company goals and product vision.
- Lead the end-to-end product development lifecycle, focusing on new merchant onboarding and activation.
- Collaborate with engineering and data teams on technical specifications and timely delivery.
- Engage with stakeholders to understand user needs, market dynamics, and competitive trends.
- Iterate on product features based on user feedback, usability tests, and data analysis.
- Prioritize feature enhancements and bug fixes based on impact and resource availability.
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Data Analysis:
- Use data-driven insights to optimize onboarding and retention processes.
- Define KPIs and establish tracking mechanisms to evaluate product initiative success.
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User Research:
- Conduct user research (surveys, interviews, usability studies) to validate hypotheses and gather feedback.
- Advocate for user-centricity by integrating research findings into product decisions.
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Cross-functional Collaboration:
- Collaborate with design, marketing, customer support, and sales for cohesive alignment and successful launches.
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Documentation and Training:
- Create comprehensive documentation (user guides, training materials) for onboarding.
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Market Analysis:
- Monitor industry trends and competitor strategies for onboarding and retention solutions.
- Stay informed about regulatory requirements and compliance standards.
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Feedback Management:
- Establish efficient feedback channels for actionable insights.
- Implement processes for prioritizing and addressing customer feedback.
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Team Leadership:
- Foster a customer-centric culture and promote continuous improvement within the team.
Your Qualifications:
- 3+ years of experience as a Product Manager with a proven track record of building and launching successful end-customer products.
- Strong understanding of e-commerce platforms, marketplace dynamics, and consumer behavior.
- Exceptional project management skills, leading cross-functional teams.
- Proficiency in using data-driven insights for product decisions and improvement.
- Excellent communication, presentation, and interpersonal skills.
- Experience with agile development methodologies and product management tools.
- Passion for innovation, creativity, and staying updated with industry trends.
What we Offer:
- Be part of a friendly, inclusive, and global team.
- Opportunity to work remotely or in person in Rīga, Tallinn, or Barcelona.
- Flexible working hours (start as late as 11 a.m.).
- Health insurance.
- Access to mentorship, internal meetups, and hackathons.
- Exciting team-building events and parties.
- Free and healthy lunch (Rīga office).
- Employee discount on custom merch.
