Commitment: Full-time Location: Poznań, Poland Work type: hybrid
About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300,000+ merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
PURPOSE OF THIS ROLE
To design best-in-class experiences of merchants and users in all customer journeys.
RESPONSIBILITIES AND KEY ACTIVITIES:
- Designing user experience features and user flows, and testing them heavily with end users
- Planning, supervising and conducting user research (qualitative and quantitative)
- Transforming ideas into products of user-friendly interfaces and communication
- Creating wireframes, mockups and clickable prototypes for desktop and mobile screens
- Bringing ideas to improve the experience with PayU products and services
- Maintaining the highest standards of design and applying the best practice
- Cooperating with colleagues from different teams in and outside the region: product, development, customer support, marketing, legal, treasury, sales, external partners
- Other UX-related tasks requested by direct manager
QUALIFICATIONS AND EXPERIENCE:
- 7+ years of professional design and research experience
- 5+ years of experience in the financial or e-commerce industry, designing for business or consumer-focused products at scale
- 5+ years of experience designing solutions focused on inclusivity and accessibility
- Multiple years of experience owning and driving complex projects
- Experience building design systems
- Proficient in Figma, Miro (or other UX/UI design tools)
- A strong desire for creative problem-solving, exploring customers’ painpoints, needs and desires
- Fluent communication (spoken and written) in English
SKILLS & KNOWLEDGE:
- Team player – we are an ensemble, we support and help each other grow
- Research-oriented – we are inquisitive and we back our decisions with science
- Detail-oriented – we make usable, pixel-perfect, beautiful things out of raw data analysis
- Customer-centric
- Data-driven
BEHAVIOURAL COMPETENCIES:
- Reliable and persistent
- Compassionate, but ready to question everything
- Very good storyteller
