Work Mode: Full Time Location: Lithuania Work-at-Home
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
This role also offers flexibility in terms of working completely from the comfort of your home!
This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note that the training period is fulltime only, part-time is possible after this stage).
About the role, as a Customer Support Specialist, you will be responsible for:
- Bringing great customer service to the customers via phone and e-mail,
- Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
To do great in this role, you must:
- Be fluent in Swedish, Norwegian or Danish.
- Have a good command of English as we will handle both Swedish, Norwegian and Danish markets (Danish will be separate).
- Be a flexible and dynamic addition to our team.
What we'll offer you:
- A salary of 2300,- Euros/Gross
- Bonus up to 250,- Euros/Gross
- Flexible work schedule
- A job you can do from the comfort of your own home
- Supportive and fun coworkers
Start date: August 2025. Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM. Location: Work from home (in Lithuania).
Our recruitment process consists of a short phone interview, an online test, finally an interview and reference check. If we turn out to be a match, we'll be happy to make an offer!
Concentrix
270,000
Concentrix, a global customer experience services and technologies company, providing support to the world’s best brands.
Every day, from more than 40 countries and across 6 continents, our 280 000 employees deliver next generation customer experience and help companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in the following key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector.