Position: Technical Solutions Engineer Job Description:

The engineer in this position will support the internal product department and business partners in technical support for IT products.

Main tasks will include:

  • Technical support for the Arrow ECS product department in promoting solutions for which the engineer is responsible on the market
  • Assisting business partners in selecting solutions appropriate for the end-customer needs through consultation via email/phone/remote meetings and at the Client's premises
  • Disseminating knowledge about products and technologies among business partners and end-customers, most often through webinars, workshops, or conferences
  • Technical support for business partners in conducting solution tests (POC) and implementations at end-customers
  • Continuous updating of knowledge regarding solutions and technologies offered
  • Participation in technical training and certification to confirm acquired knowledge
  • Cooperation with technical engineers of the solution manufacturer

Skills and experience sought:

  • Higher technical education, preferably in IT
  • Knowledge of backup technologies and their storage locations
  • Communicative knowledge of English enabling understanding of technical documentation, participation in training, and ongoing communication with foreign suppliers
  • Knowledge and experience confirmed by certification in one of the data protection solutions from Dell EMC/Veritas/Veeam/CommVault will be an additional asset
  • Category "B" driving license

In return, we offer:

  • Development in learning new technologies within the Arrow ECS company portfolio offered by leading global suppliers.
  • Interesting work allowing for personal development in comfortable conditions, in an experienced and friendly team (as well as participation in training in Poland and abroad).
  • High degree of autonomy.
  • Clear and fair remuneration principles - a clear bonus system and additional rewards.
  • Additional medical care and recreational activities for the employee and their family.
Location: PL-Warsaw, Poland (Krakowiaków); PL-Krakow, Poland (Sosnowiecka) Time Type: Full time Job Category: Sales