SAM Developer/Admin

• Stable employment based on an Employment Contract (with available tax-deductible expenses);
• No rigid salary ranges – the Client is open to candidates' financial expectations;
• Hybrid work model – minimum 1 day per week in the Poznań office;Benefits package: private medical care (including dental), insurance, Multisport card, Multikafeteria platform, possible annual bonus;
• Opportunities for growth within an international company with a friendly work atmosphere;
• Smooth, remote recruitment process with my full support at every stage.

• Developing and maintaining custom SAM applications, scripts and workflows;
• Implementing and configuring SAM Pro modules in ServiceNow;
• Managing user access, system settings and ensuring data accuracy;
• Creating and automating reports and dashboards to track software usage and license compliance;
• Integrating SAM with other ServiceNow modules and third-party systems;
• Supporting the team in reconciliation, normalization, and reporting of software assets;
• Performing health checks and managing reclamation rules, Content Service, and master data;
• Acting as a technical point of contact and providing recommendations on platform capabilities;
• Collaborating with stakeholders to translate business needs into technical solutions;
• Assisting with platform upgrades and working closely with the ServiceNow platform team;
• Troubleshooting and supporting SAM-related issues.

Responsibilities

• A degree in IT or a related field – or equivalent hands-on experience;
• 3+ years of experience working with ServiceNow SAM Pro or other ITAM modules;
• Knowledge of JavaScript and ServiceNow platform scripting;
• Hands-on experience with SQL and relational databases;
• A solid understanding of software licensing models, entitlement management and compliance;
• ServiceNow certifications (CSA or CAD) would be a big plus;
• Strong analytical and problem-solving skills;
• An interest in automation, reporting, and improving internal processes;
• Fluent English (German is a plus);
• A collaborative mindset and experience working in international, cross-functional teams.