Ocado Technology are putting the world’s grocery retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
About the Role
To lead product thinking for a strategically significant area of our technology platform as an individual contributor as a true subject matter expert.
This is a role where domain knowledge and experience is essential as you support multiple product teams to shape the future of their products through data driven insights, understanding customer needs and closely following market evolution.
You will be the go to person within Ocado for the domain and work very closely with engineering and data architects to ensure we are building great solutions that provide meaningful and sustainable business value.
Sitting within the Outbound and ISF department which covers a broad range of software and hardware products supporting Ocado’s CFC’s and Store fulfilment.
What you will be doing...
Lead in Product
- Support the development of product strategy for strategically significant areas of the platform.
- Own the overall product architecture within your domain and collaborate effectively across crafts.
- Collaborate closely with Engineering Leaders and Architects to ensure our product and technical architectures align and are both feasible and desirable for the platform.
- Support product teams in shaping goals that are aligned to business targets.
- Work closely with craft leaders within your domain, and effectively collaborate by sharing ideas and understanding the problems to solve for your product.
- Take the lead on communication and strategy for product initiatives within your domain that have high risk or significant investment, and can represent the product area to senior leaders across business missions.
- Support product managers on great practises that increase our effectiveness in developing communication plans, roadmaps, strategies and product vision.
- Provide focus for product managers in your domain and use your domain knowledge and craft experiences to support teams in finding the most valuable solutions.
- Ask the hard questions and provide healthy challenge for our PM teams to ensure we have the right level of ownership and decision making on key product challenges.
Drive Customer & Commercial Value
- You are the Subject Matter Expert for the product domain, having developed deep knowledge of current solutions, end-user and partner needs, and market and competitor landscapes.
- Use your knowledge of the product domain to identify risks relating to your department's product portfolio and represent these risks at a departmental level.
- Maximise the value of the future roadmap for your department by using your deep knowledge to recommend additions, removals, re-prioritisation and scope changes for items on the roadmap.
- Work with product leaders to develop a clear view of all metrics relevant to the success products in their domain.
- Provide guidance and support across the department by driving alignment on key metrics for products, and share great practises on how to use them.
Master Your Domain; Shape its Future
- Be an expert in product discovery techniques and continually seek to improve the quality of discovery activities.
- Understand and gather insights from market analysis and industry sources for your product domain.
- Empower PMs with wider context and insights for the product domain to enable effective product discovery.
- Support concept discovery for complex initiatives within your product domain by providing expert knowledge and context.
- Have a strong understanding of the data landscape for your product area and are experienced with analytics tools and techniques.
- Ensure product teams are focussing on the right metrics and are asking the right questions of their data to ensure we are continuously performing and evolving.
Elevate Product Mindset
- Be a highly effective coach and mentor and can demonstrate the impact you have on other product managers.
- Identify ways to elevate product craftsmanship by keeping up to date with leading product industry practises and research, and looking for ways to implement these across the craft
- Regularly reflect and seek feedback on your product know-how, which you apply in your day to day work
- Regularly share your experiences and thoughts on product management with others within the craft.
- Be the go to for expertise on a specific product area, and seek opportunities to cascade your deep knowledge in a way that your colleagues and end-users can follow and understand.
About you
Essential
- Relevant industry experience or technology business
- Deep understanding of product management and product leadership
- Extensive experience in building and launching successful products with software/hardware engineering teams
- Ability to communicate confidently with senior stakeholders
- Exceptional storytelling ability
- Excellent interpersonal, collaboration, coaching & mentoring skills
- Sharp analytical and problem-solving skills
- Fluency in English, both spoken and written
Desirable
- Experience building technology solutions for grocery e-commerce
- 5+ years Product Management experience
BENEFITS: WHAT’S IN IT FOR YOU?
Work and life should fit together, so we offer a range of benefits focusing on well-being, development, and team spirit. The final package will depend on the contract type we agree on.
- Standard benefits: life insurance, private health care [Luxmed], Multisport card, lunch vouchers, company share programs, and assistance for everyday worries and serious health problems.
- Learning opportunities: access to the Learnebly platform and LinkedIn Learning, English classes, and a book library,
- Parental support: additional +10 days maternity / +20 days paternity leave, funding for nurseries and kindergartens
- Hybrid model: 2 days/week in the office and flexibility to work from almost any location for up to 30 days a year.
- Office perks: centrally located offices with car and cycling parking, and home office equipment provided.
- Career growth: a clear career path with opportunities to rotate between projects, teams, domains and roles under the guidance of highly skilled senior colleagues
- High engineering culture: unique software engineering culture with a high level of test coverage and agile environment [read about our tech stack and engineeringpractices across Ocado Technology]
- Speaker community: public speaking training and support for preparing presentations at conferences or meetups, including our own Ocado Technology Meetups
- Passions groups: running, cycling and more
- Annual celebrations: carnival, summer parties, family picnics, or kid’s days.
At Ocado Technology, we're always exploring, learning, and implementing new initiatives, and we're eager to share stories, insights, and experiences with you. Meet our team members during meetups [Watch recordings here]
