Managed Services Scrum Lead (HR BI)

We are looking for a Managed Services Scrum Lead (HR BI).

You’ll coordinate and drive the HR Business Intelligence team for a global corporation, acting as the single point of contact for our client and ensuring the delivery and maintenance of high-quality HR analytics solutions. You’ll implement and refine agile practices, manage incident tickets and SLAs, and collaborate closely with a Tech Lead and BI specialists working with Power BI, Matillion, and Snowflake.

This role gives you the autonomy to shape the managed service model, influence team workflows, and introduce best practices, all within a flexible, Scandinavian work culture that values innovation, knowledge sharing, and professional growth.

Your expertise in HR processes, BI environments, and agile methodologies will be key to fostering a collaborative, high-performing team and ensuring client satisfaction.

Holisticon Connect is a division within NEXER GROUP - a custom software development company. We started in Poland in 2017 and are now a team of over 140 people with offices in Wrocław, Warsaw, and Cracow. We have the opportunity to work with world-renowned brands from Scandinavia, the UK, and Western Europe. Our goal is to grow stronger, in competence rather than in numbers.

If you like what we do, check out our offer, maybe we will have the pleasure of meeting you! 😊  

By joining us, you gain the following: 

• Opportunity to work on exciting, international projects in cutting-edge industries like Automotive, Biotech, IoT;
• Possibility to develop in cloud technologies;
• Becoming part of a team that believes that the next step to a promising future is to put your heart into it and make it happen; 
• Respect for your private life so you don't have to work overtime or on weekends; 
• Team Events budget to socialize outside of work; 
• Company Events to celebrate smaller and bigger successes (Summer Party, Programmer's Day, and trips abroad – so far we've been in Cape Town, Are, and Barcelona). 

Perks and benefits: 

• Fully remote work or in our office in Wrocław, Warsaw or Cracow; 
• Free benefits such as Luxmed, Multisport, and life insurance in Nationale Nederlanden; 
• Attractive referral system (9,5k for senior, 6k for mid, 2,5k for junior); 
• Personal Training Budget with additional paid hours; 
• Passion Day - an extra day off for your hobby to spend as you please; 
• Flexible working hours with no micro-management approach. Our core hours are 9-15, the rest of the working time is up to you; 
• We provide high-quality work equipment + 2 additional monitors and accessories. 

Submit your application online in one easy step! Apply now!

You might be the perfect match if you are/have:

• At least 2 years of relevant experience;
• Proven experience working in the HR domain as a Scrum Master, with a strong understanding of HR processes and analytics;
• Hands-on background in Business Intelligence environments, having worked closely with tools such as Power BI, Matillion, and Snowflake-preferably as part of a BI, data engineering, or analytics team;
• Solid grasp of Agile principles and practical experience implementing Scrum methodologies, including facilitating ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) and promoting iterative delivery;
• Experience managing incident and maintenance ticket flows, ensuring SLA and KPI compliance in a managed services context;
• Ability to coordinate and allocate tasks within a cross-functional team, collaborating effectively with Tech Leads and specialists;
• Strong communication, interpersonal, and stakeholder management skills-capable of acting as a single point of contact for clients and aligning the team around shared goals;
• Assertiveness and analytical thinking, with a proactive approach to problem-solving and continuous improvement;
• Fluent English, both spoken and written, for effective client and team collaboration.
• Scrum Master certification (e.g., PSM, CSM) or equivalent Agile credentials are highly desirable.

We are looking for candidates who are available to join our team as soon as possible. 

By joining us, you gain the following: 

• Opportunity to work on exciting, international projects in cutting-edge industries like Automotive, Biotech, IoT; 
• Becoming part of a team that believes that the next step to a promising future is to put your heart into it and make it happen; 
• Respect for your private life so you don't have to work overtime or on weekends; 
• Team Events budget to socialize outside of work; 
• Company Events to celebrate smaller and bigger successes (Summer Party, Programmer's Day, and trips abroad – so far we've been in Cape Town, Are, and Barcelona). 

Perks and benefits: 

• Fully remote work or in our office in Wrocław, Warsaw or Cracow; 
• Free benefits such as Luxmed, Multisport, and life insurance in Nationale Nederlanden; 
• Attractive referral system (9,5k for senior, 6k for mid, 2,5k for junior); 
• Personal Training Budget with additional paid hours; 
• Passion Day - an extra day off for your hobby to spend as you please; 
• Flexible working hours with no micro-management approach. Our core hours are 9-15, the rest of the working time is up to you; 
• We provide high-quality work equipment + 2 additional monitors and accessories.