Dynamics CRM Solution Architect

Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

THE WORK:

• Contribute across all phases of projects, including Discovery, Envision & Prepare, Construct & Evolve, and Accept & Release.
• Leverage your technical expertise to design and implement enterprise-grade Microsoft Dynamics 365 and Power Platform solutions, leading development teams (both onshore and offshore) and driving best practice development approaches.
• Provide direction to technical team members, such as developers, test leads, and release managers, concerning solution design and approach, and research non-standard customer issues to offer effective solutions.
• Own the project's technical design and solution development, partnering with cross-functional technology and design teams to ensure consistent, positive client interaction and solution delivery.
• Assist in sales activities and planning as required, and contribute to the CRM Talent Community through knowledge sharing, mentoring, and supporting less experienced colleagues.
• Flexible: The work location for this role may include a mix of working remotely, onsite at a client or in an Accenture office - depending on specific project circumstances.

WHAT WE OFFER?

• Permanent employment contract or B2B contract.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Qualifications

HERE’S WHAT YOU’LL NEED: ​

• Good communication skills in Polish and English, along with client management and consulting experience.
• Experience with global/offshore teams on CRM technology projects.
• Advanced understanding of common industry-standard business practices supported by Dynamics 365 and the Power Platform, with deep experience in Dynamics 365 CE (Sales, Customer Service, Field Service, Marketing), Power Platform (PowerApps Portal, Canvas and Model-Driven Apps, Power Automate), and Dataverse.
• Extensive experience with configuration and customization of Dynamics 365 and the Power Platform (Plugins, JavaScript, Logic Apps, Azure Functions), as well as experience building PowerApps Component Framework (PCF) controls and implementing Azure DevOps with Dynamics 365 for CI/CD.
• Solid understanding of relational database concepts, experience working in both Agile and Waterfall delivery models, and experience with CRM integration with other systems.

BONUS POINTS:

• Hold certifications in PL-600 and MB-600.

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.