Junior Collections Specialist with German (50/50 Hybrid Warsaw)

THE WORK

• Collect and recover client receivables ensuring timely invoice payments and preventing overdue situations
• Ensure cash collection activities meet client requirements by reducing accounts receivable aging, maximizing cash collection, and gathering dispute information
• Meet weekly/monthly collection targets and service level agreements (SLAs)
• Report on collection activities and present progress in recovering receivables for your designated portfolio
• Forecast cash flow, monitor past-due levels, and assess risks and opportunities
• Build and maintain professional relationships with clients through regular communication and exceptional service delivery

WHAT’S IN IT FOR YOU

• Develop strong negotiation and communication skills through regular interaction with clients in German-speaking regions.
• Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
• Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.

WHAT WE OFFER

• Flexible 50/50 hybrid work model with the office located at Przyokopowa 26, Warsaw.
• Full-time employment contract
• Using foreign language and new technology solutions daily, cooperating with various global Clients.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach. 
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations. 
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to the MyBenefit platform (possibility of using a wide range of products and services, including the Multisport card).

Qualifications

HERE’S WHAT YOU’LL NEED

• Fluent German and English, B2 level required (both written and spoken)
• Strong communication and interpersonal skills essential for contacting clients email and phone in a B2B (Business-to-Business) setting
• MS Office Excel knowledge
• Strong attention to detail and analytical skills
• Effective time management and task prioritization skills

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE BELIEVE:

• Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
• All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
• Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.